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  1. Thread Author  Thread Author    #1  

    Default Consumer Cellular & Moto G

    After not getting anywhere with Consumer Cellular (CC) Support (friendly but not knowledgeable at all about Moto G - 1st stated "it is a locked device"). Tried numerous settings in APN with CC and numerous power off & on and still the Moto G is not connecting to data. WiFi works great to my wifi router. Voice works great and has 4/5 bars. But can't get 3G working. I do turn off Wifi while trying to get 3G data working.

    Anyone have any knowledge of the correct APN info on the Moto G for data connection to Consumer Cellular?

    Thanks
  2. #2  

    Default Re: Consumer Cellular & Moto G

    Quote Originally Posted by jkbeaudin View Post
    After not getting anywhere with Consumer Cellular (CC) Support (friendly but not knowledgeable at all about Moto G - 1st stated "it is a locked device"). Tried numerous settings in APN with CC and numerous power off & on and still the Moto G is not connecting to data. WiFi works great to my wifi router. Voice works great and has 4/5 bars. But can't get 3G working. I do turn off Wifi while trying to get 3G data working.

    Anyone have any knowledge of the correct APN info on the Moto G for data connection to Consumer Cellular?

    Thanks
    see if this old thread helps Data settings for Consumer Cellular

    or this

    Fancy A Break From Your iPhone? Have an Android Kit Kat
  3. Thread Author  Thread Author    #3  

    Default Re: Consumer Cellular & Moto G

    Thanks for the threads. This one did the trick for my new Moto G on Consumer Cellular. Don't know about MMS - but browsing the internet works. 1st time smart phone (long time PC user), so we don't use much Smart Phone abilities but wanted to jump in. Will only turn data on when we need it but try to use WIFI much of the time.

    Again thanks for the info!

    Jim



    Thanks to all who helped me set up my unlocked Morotola Atrix MB860 to work with Consumer Cellular.
    I tried all the combnations that you sent me, but couldn't find one that would let me do Internet access. I finally called Consumer Cellular 5 different times until I got the most wonderful and helpful customer service rep who went out of her way to stay on the phone with me for over an hour until we found the right combination of entries. The phone works just fine now, so here are the final results of our efforts. Please let me know if these worked for you too!

    First, call Consumer Cellular and have them text you the settings that they have to set up a new APN for a Motorola phone. When you get the text, just follow the instructions to download it to your Access point names file. The APN name will most likely be Consumer Cellular. After you have completed the download, do the following: press SETTINGS, Wireless & networks, Mobile networks, and Access point names. You should see a name for Consumer Cellular. Open this APN. Make sure that each of the following is as listed below. Where I have said to (leave blank), it means not to enter anything. DO NOT type in the words "leave blank"! If Consumer Cellular has given you a different entry in the text message download, change it to what is below.

    Name: Consumer Cellular
    APN: att.mvno
    Proxy: proxy.mvno.ccmobileweb.com
    Port: 80
    Username: (leave blank)
    Password: (leave blank)
    Server: (leave blank)
    MMSC: (leave blank)
    MMS proxy: proxy.mvno.ccmobileweb.com
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: (leave blank)
    APN type: default,mms,supl,agps,fota
    APN protocol: IPv4

    After you complete the above entries, go bak one screen to the APN list and touch the Consumer Cellular name to highlight the circle to the right of the name. That will select this APN as the one to open when you access the internet. Consumer Cellular recommended then a hard shut off of the phone. Then turn it on and turn off any WiFi connection that might be on just so you can test the new APN without the phone trying to select any WiFi system first. If you can now connect to the internet, you can then turn any WiFi back on so the phone can automatically choose which one to use.

    Hope this helps. Do let me know.

    Cris Castro
    <email removed per posting rules>
    Last edited by HelloNNNewman; 01-03-2014 at 10:32 AM.
  4. #4  

    Default Re: Consumer Cellular & Moto G

    It did help Cris! We did in the end have to keep tweaking and found some other info...after trying a number of combinations of peoples tips and with some help from a CC CSR we finally found our magic configuration. Below are the differences between the two set ups. Hopefully it can help someone too. Oh and yes you do need to call Consumer Cellular to activate them. That in itself caused a delay. grrr...(not stated on the paper work sent)

    Name: Consumer Cellular >> ConsumerCellular
    APN: att.mvno
    Proxy: proxy.mvno.ccmobileweb.com
    Port: 80
    Username: (leave blank)
    Password: (leave blank)
    Server: (leave blank)
    MMSC: (leave blank)
    MMS proxy: proxy.mvno.ccmobileweb.com >>> 66.209.11.32
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: (leave blank) >>>> PAP (Is there any issue in using PAP?)
    APN type: default,mms,supl,agps,fota >>> note: no spaces
    APN protocol: IPv4

    It was a great relief to finally get our phones up and running. We are pleasantly surprised at how well we are adapting. Thanks again.
  5. #5  

    Default Re: Consumer Cellular & Moto G

    deleted dup <sigh>

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