04-23-2017 05:34 PM
30 12
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  1. rxgadget's Avatar
    Wondering as the title states if anyone has had luck getting a Verizon SIM to work. I know nothing about CDMA bands and want to make sure if I buy it unlocked it will 100% work on Verizon..
    Thanks all
    04-13-2017 09:57 PM
  2. FtLaudMale's Avatar
    I purchased a G5 Plus and inserted my Verizon Nano SIM and connected it to the network without incident. The only problem I have encountered (so far) is with the Verizon Cloud App. Their Cloud was useless anyway (read the Play Store Reviews), but I was using it successfully for contacts backup. Long story short, my contacts would not restore to the new phone. My call to Verizon revealed that their Cloud App does not support the Moto G5 Plus (not now, maybe in the future). Luckily my previous phone was still functional and I was able to save the contacts to .vcard and import them into Google Contacts. Now, all is well and I am loving my G5 Plus on the Verizon network.
    bmhillegass87 and badcat like this.
    04-14-2017 02:05 PM
  3. badcat's Avatar
    I purchased a G5 Plus and inserted my Verizon Nano SIM and connected it to the network without incident. The only problem I have encountered (so far) is with the Verizon Cloud App. Their Cloud was useless anyway (read the Play Store Reviews), but I was using it successfully for contacts backup. Long story short, my contacts would not restore to the new phone. My call to Verizon revealed that their Cloud App does not support the Moto G5 Plus (not now, maybe in the future). Luckily my previous phone was still functional and I was able to save the contacts to .vcard and import them into Google Contacts. Now, all is well and I am loving my G5 Plus on the Verizon network.
    Your experience is pretty much the same as mine when I put my 5X on Verizon. I just popped in the sim and turned it on. I never used any of the Verizon apps so I can't speak to how any of them worked. I'll be putting my own G5 Plus on the network after it gets delivered next Monday.
    04-14-2017 02:37 PM
  4. rxgadget's Avatar
    I picked up my G5 Plus 64GB tonight at Best Buy to find out they won't stock cases for it because it is not popular enough.. So I came home and ordered a case and screen protector from Amazon.
    badcat likes this.
    04-14-2017 10:38 PM
  5. Maynardjam's Avatar
    I've had mine about week now and mostly love it. Hooking to Verizon was seamless. Bought a Verizon sim at a Verizon licensed store for $10, and the guy set it up in less than ten minutes.
    So all in for the Amazon purchased phone, case, 2 pack of screen protectors, plus the sim was about $220 out of pocket. Less than the DEDUCTIBLE on a new insured flagship!

    My only two gripes so far, I haven't totally got the hang of swiping the home button, and I think my glass protector is in the way a lil.
    And I cant figure out how to to import sound files to use as ringtones/notifications.
    Just a couple of jiggly things that don't outweigh the pros.
    badcat likes this.
    04-15-2017 09:37 PM
  6. Maynardjam's Avatar
    *niggly lol
    04-15-2017 09:39 PM
  7. badcat's Avatar
    I picked up my G5 Plus 64GB tonight at Best Buy to find out they won't stock cases for it because it is not popular enough.. So I came home and ordered a case and screen protector from Amazon.
    Yeah that's always an issue. Staples or Best Buy only carry Samsung and iPhone cases. I just bought an Incipio NGP for my incoming G5 Plus. Incipio doesn't have a Dual Pro available for it yet. It should be here a day or two after the phone arrives. I've had good luck with Incipio.
    04-16-2017 07:08 AM
  8. stanleywinthrop's Avatar
    I purchased a G5 Plus and inserted my Verizon Nano SIM and connected it to the network without incident. The only problem I have encountered (so far) is with the Verizon Cloud App. Their Cloud was useless anyway (read the Play Store Reviews), but I was using it successfully for contacts backup. Long story short, my contacts would not restore to the new phone. My call to Verizon revealed that their Cloud App does not support the Moto G5 Plus (not now, maybe in the future). Luckily my previous phone was still functional and I was able to save the contacts to .vcard and import them into Google Contacts. Now, all is well and I am loving my G5 Plus on the Verizon network.
    No offense, but let this be a lesson to everybody to use Google contacts.
    Ry likes this.
    04-17-2017 11:50 AM
  9. stanleywinthrop's Avatar
    I've had mine about week now and mostly love it. Hooking to Verizon was seamless. Bought a Verizon sim at a Verizon licensed store for $10, and the guy set it up in less than ten minutes.
    So all in for the Amazon purchased phone, case, 2 pack of screen protectors, plus the sim was about $220 out of pocket. Less than the DEDUCTIBLE on a new insured flagship!

    My only two gripes so far, I haven't totally got the hang of swiping the home button, and I think my glass protector is in the way a lil.
    And I cant figure out how to to import sound files to use as ringtones/notifications.
    Just a couple of jiggly things that don't outweigh the pros.
    This is the easiest workaround for me. Plug you phone into your computer, make sure you select the transfer files options on your phone. Then drag and drop your sound files into the ringtones and/or notifications folder.
    badcat likes this.
    04-17-2017 11:52 AM
  10. Ry's Avatar
    No offense, but let this be a lesson to everybody to use Google contacts.
    This.

    It's built-in to your Google account.
    04-17-2017 12:56 PM
  11. FtLaudMale's Avatar
    No offense taken... Prior to adding the Moto G5 Plus to my Verizon Account, I was getting 25 GB free Cloud Storage. Backup space I thought might come in handy at some point - whenever they fixed their issues. After adding the G5, my Cloud Storage went to 0 GB (Verizon Cloud does not support the device). I had issues with some of the Google Contacts shortcomings in the past but I will learn to live with them after almost losing all of my contacts by relying on Verizon.
    Bottom line, if you are using Verizon Cloud for anything, make sure you have a backup of your data before you add your Moto G5 Plus to their network because you will lose it all.
    04-17-2017 04:56 PM
  12. Ry's Avatar
    No offense taken... Prior to adding the Moto G5 Plus to my Verizon Account, I was getting 25 GB free Cloud Storage. Backup space I thought might come in handy at some point - whenever they fixed their issues. After adding the G5, my Cloud Storage went to 0 GB (Verizon Cloud does not support the device). I had issues with some of the Google Contacts shortcomings in the past but I will learn to live with them after almost losing all of my contacts by relying on Verizon.
    Bottom line, if you are using Verizon Cloud for anything, make sure you have a backup of your data before you add your Moto G5 Plus to their network because you will lose it all.
    With all the free options available, I don't see any reason why anyone would use Verizon's cloud storage option - especially if it's a paid option.
    benjamminh likes this.
    04-17-2017 05:10 PM
  13. eddiea's Avatar
    I had to go to the Verizon store to get a Nano SIM card (free of charge) because my other phone (LG G3) used a Micro SIM. Everything worked without a hitch except when I got home I realized my Visual Voicemail didn't work (the app kept force-closing immediately) but I got it up and running quickly after chatting online with Verizon...it seems they had to re-activate that feature since for whatever reason it got deactivated after switching the SIM. I ordered the 64GB Lunar Grey version from Amazon just before midnight on 4/12 and received it the next day.
    04-18-2017 01:33 AM
  14. Bl00dRunzC0ld's Avatar
    Heads up for you Verizon users, apparently you can't call 911 with the G5 Plus unless you go online and turn off HD voice. I'm taking all this info from this Reddit thread


    https://www.reddit.com/r/MotoG/comme...rand_new_auto/
    04-18-2017 01:06 PM
  15. badcat's Avatar
    I just put my G5 Plus on Verizon yesterday. All I did was remove the sim from my Nexus 5X and put it in the G5. Came right up. I will have to look into the 911 thing though. That is messed up.
    04-18-2017 03:57 PM
  16. Ry's Avatar
    Heads up for you Verizon users, apparently you can't call 911 with the G5 Plus unless you go online and turn off HD voice. I'm taking all this info from this Reddit thread


    https://www.reddit.com/r/MotoG/comme...rand_new_auto/
    That's not good!
    04-18-2017 06:20 PM
  17. stanleywinthrop's Avatar
    Heads up for you Verizon users, apparently you can't call 911 with the G5 Plus unless you go online and turn off HD voice. I'm taking all this info from this Reddit thread


    https://www.reddit.com/r/MotoG/comme...rand_new_auto/
    I recommended this on Reddit, but I'm going to recommend it here as well. Please post about this issue on Lenovo/Motorola's forum. It will attract attention much quicker than simply calling in to Motorola's (mostly useless) first line support. Thanks.

    https://forums.lenovo.com/t5/Moto-G5...-p/MotoG5thGen
    badcat likes this.
    04-19-2017 09:34 AM
  18. badcat's Avatar
    I recommended this on Reddit, but I'm going to recommend it here as well. Please post about this issue on Lenovo/Motorola's forum. It will attract attention much quicker than simply calling in to Motorola's (mostly useless) first line support. Thanks.

    https://forums.lenovo.com/t5/Moto-G5...-p/MotoG5thGen
    Looks like Moto has acknowledged the issue and will be providing an update to fix the problem shortly.

    https://forums.lenovo.com/t5/Moto-G5...g/td-p/3646453
    Ry likes this.
    04-19-2017 03:40 PM
  19. mobrules's Avatar
    Kind of disappointed AC hasn't done an article/story about this. Probably thousands don't have any idea.


    Edit: well they finally did post something.
    04-20-2017 09:28 AM
  20. FtLaudMale's Avatar
    After reading about the VZ 911 issue (and my previous VZ Cloud issue), I decided to do some deeper research into my Moto G5 Plus compatibility on the Verizon Wireless Network and here is what I have found so far.

    VZ features:
    Share Name ID : Compatible
    HD Voice - Compatible (Disable this feature if you want to call 911)
    NFL Mobile - NOT Compatible
    VZ Message+ - Compatible on primary device (No Sync across devices)
    INDYCAR Mobile - NOT Compatible
    go90 - NOT Compatible
    Stream Pass NBA - NOT Compatible
    VZ Support and Protection - NOT Compatible
    VZ Family Base - Compatible
    Visual Voice Mail - Compatible
    VZ Cloud - NOT Compatible
    VZ Navigator - Compatible
    Roadside Assistance - Compatible
    Family Locator - Compatible
    Ringback Tones - Compatible
    Push To Talk Plus - Compatible
    VZ Caller Name ID - NOT Compatible

    I have also noticed that I do not have 4G LTE (or any LTE) signal while WiFi is enabled. I am still researching that issue.

    I hope that VZ and Lenovo/Moto figure this out in the near future, but until that happens, other Verizon Wireless customers should be aware that not all of the network features you may have beeen using in the past will be available with the G5 Plus.
    rxgadget likes this.
    04-20-2017 03:50 PM
  21. badcat's Avatar
    Kind of disappointed AC hasn't done an article/story about this. Probably thousands don't have any idea.


    Edit: well they finally did post something.
    One thing that I noticed in the article though is that they are telling people to turn off VoLTE on the phone. Well guess what? My phone doesn't have that setting. It's probably due to the fact that I never enabled it on any phone previously. I checked my account online to verify and it is not enabled in my account settings.

    All of this seems to add up as to why the setting isn't on my phone.

    Edit: The post in the Moto forums does mention the settings not appearing if you've never enabled VoLTE.
    04-20-2017 03:52 PM
  22. badcat's Avatar
    After reading about the VZ 911 issue (and my previous VZ Cloud issue), I decided to do some deeper research into my Moto G5 Plus compatibility on the Verizon Wireless Network and here is what I have found so far.

    VZ features:
    Share Name ID : Compatible
    HD Voice - Compatible (Disable this feature if you want to call 911)
    NFL Mobile - NOT Compatible
    VZ Message+ - Compatible on primary device (No Sync across devices)
    INDYCAR Mobile - NOT Compatible
    go90 - NOT Compatible
    Stream Pass NBA - NOT Compatible
    VZ Support and Protection - NOT Compatible
    VZ Family Base - Compatible
    Visual Voice Mail - Compatible
    VZ Cloud - NOT Compatible
    VZ Navigator - Compatible
    Roadside Assistance - Compatible
    Family Locator - Compatible
    Ringback Tones - Compatible
    Push To Talk Plus - Compatible
    VZ Caller Name ID - NOT Compatible

    I have also noticed that I do not have 4G LTE (or any LTE) signal while WiFi is enabled. I am still researching that issue.

    I hope that VZ and Lenovo/Moto figure this out in the near future, but until that happens, other Verizon Wireless customers should be aware that not all of the network features you may have beeen using in the past will be available with the G5 Plus.
    As far as I'm concerned not having those apps pre-installed is the primary reason for me to get an unlocked phone. My Verizon Droid Maxx 2 had so much bloatware on it that could not be uninstalled. I ended up disabling 21 apps.

    On my G5 the LTE signal bars remain while on WiFi but the letters LTE go away. As soon as I turn off WiFi the letters return.

    Moto has acknowledged the issue and has promised to patch it quickly, We'll see how long it takes but I'm guessing it will be soon.
    Unobtanium likes this.
    04-20-2017 05:37 PM
  23. Ry's Avatar
    After reading about the VZ 911 issue (and my previous VZ Cloud issue), I decided to do some deeper research into my Moto G5 Plus compatibility on the Verizon Wireless Network and here is what I have found so far.

    VZ features:
    Share Name ID : Compatible
    HD Voice - Compatible (Disable this feature if you want to call 911)
    NFL Mobile - NOT Compatible
    VZ Message+ - Compatible on primary device (No Sync across devices)
    INDYCAR Mobile - NOT Compatible
    go90 - NOT Compatible
    Stream Pass NBA - NOT Compatible
    VZ Support and Protection - NOT Compatible
    VZ Family Base - Compatible
    Visual Voice Mail - Compatible
    VZ Cloud - NOT Compatible
    VZ Navigator - Compatible
    Roadside Assistance - Compatible
    Family Locator - Compatible
    Ringback Tones - Compatible
    Push To Talk Plus - Compatible
    VZ Caller Name ID - NOT Compatible

    I have also noticed that I do not have 4G LTE (or any LTE) signal while WiFi is enabled. I am still researching that issue.

    I hope that VZ and Lenovo/Moto figure this out in the near future, but until that happens, other Verizon Wireless customers should be aware that not all of the network features you may have beeen using in the past will be available with the G5 Plus.
    Sort of odd because I recall using NFL Mobile​ on my unlocked Moto X Pure Edition.
    04-20-2017 09:10 PM
  24. tgp's Avatar
    Sort of odd because I recall using NFL Mobile​ on my unlocked Moto X Pure Edition.
    I've used NFL Mobile on a Nexus 6, Nexus 6P, and US unlocked Samsung Galaxy S7 Edge (SM-G935U). It works perfectly. It verifies my Verizon account and allows live streaming, exactly like it does on a Verizon phone.

    I also use Messages+ and it syncs perfectly across devices. The only other Verizon app I use is My Verizon. This too works perfectly, including the data usage widget.

    TL;DR The Verizon apps I've used have all worked perfectly on factory unlocked phones.
    Ry and badcat like this.
    04-20-2017 09:20 PM
  25. rdjr74's Avatar
    Still using my Turbo 2 which has a nice feature built in. There is a built in magnet on the back that works with a magnetic car mount. I'm assuming it's because it has wireless charging. Does the g5 plus do wireless charging and does it have a magnet built in to use with a magnetic car mount? thx!
    04-21-2017 08:14 AM
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