First it was the AT&T exclusivity for Moto Maker. Either they sold out or they weren't confident in their ability to build enough customized units for all US carriers. Either way, it's bad for the consumer.
Next, they back-peddled on customized engraving, which was one of the highlighted features of Moto Maker. And while engraving your phone may greatly reduce your resale value, for many this isn't a concern. Removing features like this does not show confidence in Moto's ability to make these phones, though I'm certainly glad they pulled the feature rather than producing shoddy engraving.
And now, you can't even buy the phone on launch day from the Moto Maker website! You have to go to the store to purchase the phone and then come back to the site to order your customized version. Customizing and buying your phone from the Moto Maker site was what most of us were waiting for. And they had plenty of time to prepare, including a beta test from all of you fine bloggers out there! Do you think this would happen to Apple at launch? Of course not. Apple has customers orders of magnitude greater than Moto ordering their phone on launch day (or preorder day, whichever the case may be). And while their website may go down or there activation servers may take a hit, they at least know how to launch a phone! They don't give carriers special treatment and they launch when they say their going to launch.
Now I think Apple has lost touch with the competitive market, but I'm starting to wonder if this Moto X is going to be a flop, launching with very little fanfare other than us tech geeks who look at all the blogs? They really could have made a big splash by launching Moto Maker for all carriers simultaneously. They almost went communication silent the last week or two here before launch, almost as if they weren't ready or if they wanted it to be a quiet launch...
Next, they back-peddled on customized engraving, which was one of the highlighted features of Moto Maker. And while engraving your phone may greatly reduce your resale value, for many this isn't a concern. Removing features like this does not show confidence in Moto's ability to make these phones, though I'm certainly glad they pulled the feature rather than producing shoddy engraving.
And now, you can't even buy the phone on launch day from the Moto Maker website! You have to go to the store to purchase the phone and then come back to the site to order your customized version. Customizing and buying your phone from the Moto Maker site was what most of us were waiting for. And they had plenty of time to prepare, including a beta test from all of you fine bloggers out there! Do you think this would happen to Apple at launch? Of course not. Apple has customers orders of magnitude greater than Moto ordering their phone on launch day (or preorder day, whichever the case may be). And while their website may go down or there activation servers may take a hit, they at least know how to launch a phone! They don't give carriers special treatment and they launch when they say their going to launch.
Now I think Apple has lost touch with the competitive market, but I'm starting to wonder if this Moto X is going to be a flop, launching with very little fanfare other than us tech geeks who look at all the blogs? They really could have made a big splash by launching Moto Maker for all carriers simultaneously. They almost went communication silent the last week or two here before launch, almost as if they weren't ready or if they wanted it to be a quiet launch...