We had poor reception in our house. Mainly my wife on her Iphone. My Samsung was ok. But she was dropping calls constantly, so we got a network extender which solved the problem. Then I bought the MotoX and now I'm the one with constant voice cutting in and out. I've been reading that it's possibly a software issue. What I notice is that my reception is usually around -70 when the 3G icon is on my phone, but the instant it flips to 4G, the signal goes to -120 or so and one tiny bar. It will eventually flip back to a full 3G signal and -70, but even then I still get some cutting out. Super aggravating. I wonder if it's a defective phone?