1. Boomax24's Avatar
    I was just wondering if I can send my phone back to moto to get different colors. I really want the wood back but I hate waiting for the phone.

    If I could switch I could just get the phone now and switch backs when the wood is released.

    Thanks in advance.
    11-10-2013 03:21 PM
  2. JungleLarry's Avatar
    No.

    The return policy is 14 days.
    11-10-2013 04:10 PM
  3. TechTinker's Avatar
    I was just wondering if I can send my phone back to moto to get different colors. I really want the wood back but I hate waiting for the phone.

    If I could switch I could just get the phone now and switch backs when the wood is released.

    Thanks in advance.
    Nope. But you could sell your Moto X than rebuy it at full price. But Moto could suprise us with the option, but when they first announced it said they had no plans so.
    11-10-2013 04:50 PM
  4. anon(464338)'s Avatar
    Im in the same situation. Want this phone NOW but want the wood back as well. Suck waiting doesnt it?

    Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
    11-10-2013 05:09 PM
  5. benhmadison's Avatar
    Im in the same situation. Want this phone NOW but want the wood back as well. Suck waiting doesnt it?

    Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
    I think wood would be cool and all but what is the fascination with it? It just seems there are a lot of people waiting on wood.

    Again nothing against you or wood backs, I was just curious to hear from someone who is holding off for one.

    Sent from my Nexus 5
    11-10-2013 05:11 PM
  6. ultravisitor's Avatar
    I think wood would be cool and all but what is the fascination with it?
    I think the wood is pretty; it looks really nice and unique. If it had been available from the start with Verizon, there's no question that I would have opted for it.
    11-10-2013 05:16 PM
  7. anon(464338)'s Avatar
    I think wood would be cool and all but what is the fascination with it? It just seems there are a lot of people waiting on wood.

    Again nothing against you or wood backs, I was just curious to hear from someone who is holding off for one.

    Sent from my Nexus 5
    Im not fascinated necessarily but i do think its different and looks a bit higher end. I know its coming out just wish i knew when

    Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
    11-10-2013 05:42 PM
  8. JungleLarry's Avatar
    I think wood would be cool and all but what is the fascination with it? It just seems there are a lot of people waiting on wood.

    Again nothing against you or wood backs, I was just curious to hear from someone who is holding off for one.

    Sent from my Nexus 5
    I don't want a black phone anymore. And neon colors don't really suit my profession.
    11-10-2013 06:08 PM
  9. deadpenguins's Avatar
    I was actually promised by a VZW rep that they would allow you to send it back in for customization. Too bad I didn't get it in writing, cause it's looking like he totally screwed me.
    11-10-2013 06:42 PM
  10. Johnly's Avatar
    I was actually promised by a VZW rep that they would allow you to send it back in for customization. Too bad I didn't get it in writing, cause it's looking like he totally screwed me.
    Why would they do that?

    Sent from my SM-N900V using Tapatalk
    11-10-2013 07:01 PM
  11. scrounger's Avatar
    Not totally screwed. You still have a great phone.

    Posted via Android Central App
    11-10-2013 07:51 PM
  12. globster2000's Avatar
    Why would they do that?

    Sent from my SM-N900V using Tapatalk
    For more money?

    Posted via Android Central App
    11-10-2013 08:05 PM
  13. Johnly's Avatar
    For more money?

    Posted via Android Central App
    I mean why would they promise that and not deliver. I would think one could escalate that and get it done. If said story is true.

    Sent from my Nexus 5 using Tapatalk
    11-10-2013 08:59 PM
  14. prissysox's Avatar
    I mean why would they promise that and not deliver. I would think one could escalate that and get it done. If said story is true.

    Sent from my Nexus 5 using Tapatalk
    Because they work off of commission and he made a sale. Nothing in writing and if not true the customer will just be told "sorry, don't know why they said this."

    Sent from my HTC One using AC Forums mobile app
    dancing-bass likes this.
    11-10-2013 09:22 PM
  15. Johnly's Avatar
    Because they work off of commission and he made a sale. Nothing in writing and if not true the customer will just be told "sorry, don't know why they said this."

    Sent from my HTC One using AC Forums mobile app
    Not true. If they can name the store, time of day and quote what the employee said......they could escalate it and do something. One reason I have had Verizon so long is they bend over backwards to keep their customers. Truth always wins in the end.

    Sent from my Nexus 5 using Tapatalk
    11-10-2013 09:25 PM
  16. jpoulin587's Avatar
    I love the look of the wood but won't it get discolored from absorbing oils from your hand over time?

    Posted via Android Central App
    11-10-2013 09:27 PM
  17. Johnly's Avatar
    I love the look of the wood but won't it get discolored from absorbing oils from your hand over time?

    Posted via Android Central App
    You could use a furniture grade polyurethane.
    The beautiful wood is better with hand oils and age. Character man, it gives it class and character.

    Sent from my Nexus 5 using Tapatalk
    dancing-bass likes this.
    11-10-2013 09:39 PM
  18. captain_dirtyfoot's Avatar
    I gave in and got the white version on sprint. Wanted yeti wait for moto maker and ideally wood options but needed a new phone bad! I'm very much hoping they will give us the option to change our phones in time. I'd be happy to pay for the option of they did!

    Posted via Android Central App
    11-10-2013 10:26 PM

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