From Paul from Nexus in the thread I mentioned:
Here's the latest information I have:
This is not a hardware issue. There are several reasons you may not see Google Now which I'll outline below.
1. Double-check if Google Now is on
It's possible you skipped turning on Google Now while you were initially setting up your device. See*this help center article*for instructions on activating Google Now.
2. Check Google Location Reporting
Launch the Google Settings app and select Location, then look under Google Location Reporting. If this option isn't available to you then Google Location Services and Google Now are not offered in your geographic region.
3. Google Now may be disabled by your Google Apps administrator
If you're using a Google Apps account your admin may not have activated Google Now. Please speak with your Google Apps administrator about activating Google Now.
4. Google Now isn't working with your Google Apps (free edition) account
Some people in this thread have discovered that if their administrator toggles location services off and on again in the Google Apps administration control panel this clears up the problem on your device.
If none of the above scenarios apply to you, we'd appreciate it*if you would long-press in any open section of your home screen and then select Help & feedback >*Send feedback. When sending a feedback report it would be very helpful if you:
Include a detailed description of the problem.
Scroll to the bottom of the feedback tool and change the User Account setting from Anonymous to your email address.
When you send feedback through that method it helps us gather all these sorts of reports in one place, as well as some data useful for us to diagnose issues such as this.
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It's for Google Now mainly but maybe there's something here you can follow up with?
Sent from my LG870 via Tapatalk 2