09-22-2014 06:44 PM
29 12
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  1. cerebasan's Avatar
    OK I have an iPhone 5 and a Moto X and in comparing the two I just have a couple niggles I need resolving:
    The signal meter on the Moto X randomly drops to zero. Signal Check Pro indicates there is signal. Maybe the radio didn't flash properly from KitKat? I'm on Sprint. The iPhone sitting next to it doesn't have any drops.
    The volume via the speaker is lower than the iPhone. At max I think they are similar but the low end is low. Any ideas? Don't want to root.
    Thank you Moto X community for your advice. I really love this phone.

    Posted via Android Central App
    12-28-2013 11:02 AM
  2. wizzrah's Avatar
    OK I have an iPhone 5 and a Moto X and in comparing the two I just have a couple niggles I need resolving:
    The signal meter on the Moto X randomly drops to zero. Signal Check Pro indicates there is signal. Maybe the radio didn't flash properly from KitKat? I'm on Sprint. The iPhone sitting next to it doesn't have any drops.
    The volume via the speaker is lower than the iPhone. At max I think they are similar but the low end is low. Any ideas? Don't want to root.
    Thank you Moto X community for your advice. I really love this phone.

    Posted via Android Central App
    Interesting. Does this happen frequently? And are both devices from Sprint?
    12-28-2013 11:50 AM
  3. tonymhoffman's Avatar
    The signal drop is something I've noticed since I bought the phone at launch. However, I've never had a dropped call from this so I'm not sure if its actually losing signal.

    My athletes who have iPhones cannot get signal in the hill spot we travel too while my moto still gets a strong 4g signal, so I know the radio is excellent in the X.

    The volume has been adjusted since kit Kat on the x. Its a lot lower and needs to be raised again in my opinion.

    Posted via Android Central App
    12-28-2013 01:08 PM
  4. kolyan2k's Avatar
    Yes I have this bug as well. I noticed this when I was in WiFi network
    12-28-2013 01:23 PM
  5. cerebasan's Avatar
    Yes several times when I notice it and both are Sprint devices

    Posted via Android Central App
    12-28-2013 05:59 PM
  6. tech addicted's Avatar
    The signal drop is something I've noticed since I bought the phone at launch. However, I've never had a dropped call from this so I'm not sure if its actually losing signal.

    My athletes who have iPhones cannot get signal in the hill spot we travel too while my moto still gets a strong 4g signal, so I know the radio is excellent in the X.

    The volume has been adjusted since kit Kat on the x. Its a lot lower and needs to be raised again in my opinion.

    Posted via Android Central App
    Yes that's true when I got my phone the volume was so load I loved it now its lower why the hell would they do that ,if it bothered people than they can turn it down !

    I really hope they fix that!!!
    12-28-2013 06:09 PM
  7. captain_dirtyfoot's Avatar
    I haven't noticed any signal drop in mine since kitkat versus my gfs iPhone however when I am downtown Portland it shows I have a strong signal but nothing works like there is none.

    Posted via Android Central App
    12-28-2013 06:32 PM
  8. itic's Avatar
    OP youre not alone. There seems to be something about the sprint built moto x thats just not right.
    12-28-2013 07:13 PM
  9. maverick96's Avatar
    This is starting to sound like a Sprint Moto X only issue. My AT&T Moto X has none of the problems mentioned here
    onlyoneromeo likes this.
    12-28-2013 07:25 PM
  10. DayThyme's Avatar
    OK I have an iPhone 5 and a Moto X
    I do, too on Verizon and have none of the problems you have. I would report it to Motorola because if it is a software issue with the radios, they can patch it next OS update.
    Aquila likes this.
    12-28-2013 07:36 PM
  11. kolyan2k's Avatar
    Mine is T-Mobile
    12-28-2013 11:35 PM
  12. jephanie's Avatar
    Two active Verizon Moto Xs here and no problem on either one.
    eric002 and kolyan2k like this.
    12-29-2013 08:43 AM
  13. cerebasan's Avatar
    What is the best way to report it? Thru the moto care app?

    Posted via Android Central App
    12-29-2013 08:51 AM
  14. DayThyme's Avatar
    What is the best way to report it? Thru the moto care app?
    If you open the moto care app, it gives you the option to call. I would call moto care and speak with tech support directly, but I would wait until Monday during working hours CST so that you get someone in the US.
    12-29-2013 09:27 AM
  15. tonymhoffman's Avatar
    What is the best way to report it? Thru the moto care app?

    Posted via Android Central App
    Report it to Matt Jones and Punit Soni on Google + in the Moto X community. It will go directly to engineers this route.

    Posted via Android Central App
    huntnyc likes this.
    12-29-2013 11:19 AM
  16. scrounger's Avatar
    You may also want to post it on the Motorola Support forum. Others that have or may have the issues will be able to find solutions there. Matt is in charge with the help of several very helpful moderators (who do not work for Motorola)

    Posted via Android Central App
    12-30-2013 05:33 AM
  17. sting7k's Avatar
    OK I have an iPhone 5 and a Moto X and in comparing the two I just have a couple niggles I need resolving:
    The signal meter on the Moto X randomly drops to zero. Signal Check Pro indicates there is signal. Maybe the radio didn't flash properly from KitKat? I'm on Sprint. The iPhone sitting next to it doesn't have any drops.
    The volume via the speaker is lower than the iPhone. At max I think they are similar but the low end is low. Any ideas? Don't want to root.
    Thank you Moto X community for your advice. I really love this phone.

    Posted via Android Central App
    Hmm, I'm not experiencing any of those issues on my Moto X. I will even say that my Moto X gets the exact same reception with no signal drops and the speaker might be even louder than my iPhone 5.
    12-30-2013 07:28 AM
  18. cerebasan's Avatar
    Ok. Thanks for the input and advice everyone! I posted on the Moto X Motorola forum. Hopefully they can help me....!
    12-31-2013 06:49 AM
  19. mtndewgood's Avatar
    I have this same issue on Sprint even on an airwave router.. It's annoying to see
    01-02-2014 07:53 PM
  20. fldude99's Avatar
    I have this same issue on Sprint even on an airwave router.. It's annoying to see
    What does a router have to do with cell signal?
    01-02-2014 08:14 PM
  21. DayThyme's Avatar
    What does a router have to do with cell signal?
    I think he means airave - it's a Sprint network extender.

    Sprint AIRAVE Wireless In-Home Signal Booster for Voice & Data

    http://support.sprint.com/global/pdf...sprint_faq.pdf
    fldude99 likes this.
    01-02-2014 08:41 PM
  22. drago10029's Avatar
    I've had 3 Moto X model XT-1053. All experiencing the same issue as the OP. I've had the issue using AIO and on T-mobile. So this can def be pointed back to the phone itself or software, idk which.

    My signal bars go to "no signal". May I add I never rooted, unlocked bootloader or anything like that. and this should be brought to the engineers attention since all of us are actually experiencing this problem.
    04-08-2014 03:20 AM
  23. cerebasan's Avatar
    I've heard that 4.4.3 might fix this.....! Wouldn't that be great?

    Posted via Android Central App
    04-08-2014 03:38 PM
  24. Pollster's Avatar
    Two active Verizon Moto Xs here and no problem on either one.
    +1
    Took the Moto X out to the country this weekend. Solid 4G
    Both iPhones had spotty 1x
    04-08-2014 09:20 PM
  25. flybub's Avatar
    I really wish the camera was better. I go back and forth between the X and my S4 and I find myself using my S4 more. It offers more features that I use on a daily basis and the screen is much better. X is still a great device but the S4 outperforms it for me.

    Posted via Android Central App
    04-09-2014 06:29 AM
29 12

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