The holdup on 4.4.2 in all likelihood has to do with the broken hotword detection in KitKat.
I'm pleased with Motorola so far. They've moved quite a few key features of the phone away from the carriers by releasing them on Google Play, just like Google is doing.
They are communicative with their customers via their blog and Google Plus.
They've listened to us regarding the voiding of warranties on developer edition phones with unlocked bootloaders.
Even if we have to wait a couple more months, we are STILL better off than people with Samsung or HTC phones waiting for their updates.