Extended Holiday Return Policy

[kansasandroid1]

Well I just now found out any Moto X bought in December qualifies for an extended return policy through January 31st. I saw the deal for $299, and i began chatting with a sales rep who said yes i can return it still and buy one for the $299 price. I bought it during the Today Show promo, and i was wondering if you guys thought the 50 or 60 dollars i would save by doing this would be worth dealing with Motorola customer service. He says it will take between 7-10 days to process. I want to know what you guys think?

 

[CarbonOak]

It is worth it to return it and save the cash. Shipping is free both ways as well. Plus it allows you to get a different color combo or the wood back if you choose.

Customer service has been great and I didn't have any problems with them whenever I contacted them.

 

[Cozume]

Well I just now found out any Moto X bought in December qualifies for an extended return policy through January 31st. I saw the deal for $299, and i began chatting with a sales rep who said yes i can return it still and buy one for the $299 price. I bought it during the Today Show promo, and i was wondering if you guys thought the 50 or 60 dollars i would save by doing this would be worth dealing with Motorola customer service. He says it will take between 7-10 days to process. I want to know what you guys think?

They will give you a $70 accessory credit to compensate for the sale price if you don't return it. Some people have been able to get them to give a prepaid VISA instead of an accessory credit when they were still in the return period but there was a later sale.

 

[Woosh]

Well I just now found out any Moto X bought in December qualifies for an extended return policy through January 31st. I saw the deal for $299, and i began chatting with a sales rep who said yes i can return it still and buy one for the $299 price. I bought it during the Today Show promo, and i was wondering if you guys thought the 50 or 60 dollars i would save by doing this would be worth dealing with Motorola customer service. He says it will take between 7-10 days to process. I want to know what you guys think?

I was a bit tired of my green back design so it was worth it to me. I originally wanted the wooden back so being able to get rid of the green and get a new wood back for even less than I paid for the phone I got a month and a half ago was well worth the effort to return.

I called yest and they sent me the return form last night. Packed it up and sent it away this morning. It was pretty easy return.

But I paid with a Moto credit account so it was worth it since its not any money out of my pocket. If you have to put $350 in limbo for a week it might not be worth it to you.

 

[raiderep]

The return process for me was entirely automated through the website and I didn't have to call them once. I was very impressed with it to be honest. I ended up switching from the olive back to walnut and saved 25 bucks last week, I could probably do it again for another 25 or 50 bucks savings but I am happy with this one and think I'll just stick with it.

 

[effreyj]

The return process for me was entirely automated through the website and I didn't have to call them once. I was very impressed with it to be honest. I ended up switching from the olive back to walnut and saved 25 bucks last week, I could probably do it again for another 25 or 50 bucks savings but I am happy with this one and think I'll just stick with it.

How did it work? Did you need a promo code?

 

[raiderep]

How did it work? Did you need a promo code?

Yes I used one of the $50 codes that were around last week. 25-50=25 less

To go from non-wood back to wood you have no other choice, they don't allow the switch any other way unfortunately.

 

[effreyj]

Yes I used one of the $50 codes that were around last week. 25-50=25 less ��

To go from non-wood back to wood you have no other choice, they don't allow the switch any other way unfortunately.

Nice, I did the same thing with one of the promo codes someone posted on this site. Excited for my new ebony back!

 

[kansasandroid1]

If anyone has an extra Valentines day promo code could you personal message me? Because I am gonna go through with returning it and saving the money

 

[cdmta]

looking for a code here too. Anyone not using one?
thanks guys

 

[Cozume]

looking for a code here too. Anyone not using one?
thanks guys

Do you still need a code?

 

[kansasandroid1]

Yes I am looking for one if you can personal message it to me

 

[Infinity]

Thank you so much for posting this! I found myself preferring the Nexus 5 and was going to sell my moto x at a loss, as I wasn't aware they had extended the return period for phones purchased last month. Thanks again!

 

[Cozume]

The return process for me was entirely automated through the website and I didn't have to call them once. I was very impressed with it to be honest. I ended up switching from the olive back to walnut and saved 25 bucks last week, I could probably do it again for another 25 or 50 bucks savings but I am happy with this one and think I'll just stick with it.

how do you do it entirely through the website?

 

[Infinity]

how do you do it entirely through the website?

https://motorola-global-portal.cust...r_detail/a_id/97713/p/30,6720,8696/reg/644015

 

[omega1300]

So can anyone confirm if the Moto X I purchased on December 9th could theoretically still be returned? With the extended holiday return policy?

Posted via Android Central App

 

[Infinity]

So can anyone confirm if the Moto X I purchased on December 9th could theoretically still be returned? With the extended holiday return policy?

Posted via Android Central App

My order from 12/15 was approved for a return.

 

[Cozume]

So can anyone confirm if the Moto X I purchased on December 9th could theoretically still be returned? With the extended holiday return policy?

my order from December 2nd was approved for an accessory code.

 

[omega1300]

My order from 12/15 was approved for a return.

Return for cash? Or return for credit only?

Posted via Android Central App

 

[Woosh]

Return for cash? Or return for credit only?

Posted via Android Central App

You can't pay with cash so they wouldn't return it to you in cash.