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  • 1 Post By richv77
  1. Thread Author  Thread Author    #1  
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    Default Problems with My Exchange Account

    I am hoping Android 4.4.2 drops soon as I cannot connect to my office Exchange account. I heard 4.4.2 will address this issue.
    I even tried MailWise Beta which seems like a great Email client.

    Does anyone know where I can send a complaint to at Motorola? I would think this is a big issue for some people. I know not everyone is affected which seems strange.
    My office is running Exchange Server 2010 and No Certificates are required. The error message returned is that I don't have Permission to Sync with the Server. My office Administrator says my settings are correct.

    Thanks for any comments.

    -Rich
  2. #2  

    Default Re: Problems with My Exchange Account

    That may not be a 4.4 issue. 4.4 causes wake locks and messages to not get delivered. It doesn't prevent you from connecting.
  3. Thread Author  Thread Author    #3  
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    Default Re: Problems with My Exchange Account

    By a stroke of luck, my problem is solved!

    I received an email from my Outlook server - After you reach the maximum, you can't create additional partnerships until you delete existing ones from your account. To do so, sign in to Outlook Web App, click Options > Phone > Mobile Phones, and delete any unused partnerships.

    I deleted a few old mobile devices and I was able to set up my Exchange account successfully.

    -Rich
    slg1906 likes this.
  4. #4  

    Default Re: Problems with My Exchange Account

    Thanks for the follow up. Although I'm not having issues I just deleted 6 old phones from my outlook web app. Hopefully that will prevent me from having the same problem you did.
  5. #5  

    Default Re: Problems with My Exchange Account

    wow thanks, this was exactly my problem

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