Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 5 of 5
  1. Thread Author  Thread Author    #1  

    Default Moto X: Button to Switch Cameras Disappeared

    I have a Moto X (Verizon) running 4.4.2, stock/unrooted. For some reason the button in the Camera app to switch between the front and back cameras disappeared and I haven't been able to find a way to get it back. I can't select the front camera in Snapchat either--so it seems like my phone doesn't think it has a front camera anymore, even though it does. Relevant picture here:

    imgur: the simple image sharer

    I've tried wiping the Camera app data, as well as uninstalling the Camera app updates and reinstalling them, each with no success. The button appears during the initial tutorial that shows you how to use the camera, but then disappears as soon as it's over. Similar when swiping to the camera from the lock screen--the button will appear during the animation while the camera "app" is sliding in, but will disappear once the actual application loads.

    Any ideas for a fix?
    Last edited by yopete525; 03-02-2014 at 09:08 PM. Reason: Fixed Android version #
  2. #2  

    Default Re: Button to Switch Cameras Disappeared

    Try resetting the phone

    Posted via Android Central App
  3. #3  

    Default Re: Button to Switch Cameras Disappeared

    I think I've seen this situation before. Get a hold of motorola and you can probably get a manufacturer warranty claim for a new device.

    -Nexus 10-
  4. #4  
    radgatt's Avatar

    Posts
    791 Posts
    Global Posts
    810 Global Posts
    ROM
    Stock

    Default Re: Moto X: Button to Switch Cameras Disappeared

    Quote Originally Posted by yopete525 View Post
    I have a Moto X (Verizon) running 4.2.2, stock/unrooted. For some reason the button in the Camera app to switch between the front and back cameras disappeared and I haven't been able to find a way to get it back. I can't select the front camera in Snapchat either--so it seems like my phone doesn't think it has a front camera anymore, even though it does. Relevant picture here:

    imgur: the simple image sharer

    I've tried wiping the Camera app data, as well as uninstalling the Camera app updates and reinstalling them, each with no success. The button appears during the initial tutorial that shows you how to use the camera, but then disappears as soon as it's over. Similar when swiping to the camera from the lock screen--the button will appear during the animation while the camera "app" is sliding in, but will disappear once the actual application loads.

    Any ideas for a fix?
    If you are running 4.2.2 try updating to 4.4.2 to see if that solves the issue. If that doesn't then get in contact with Motorola for a replacement. They should be able to assist since the phone is still within warranty.
  5. Thread Author  Thread Author    #5  

    Default Re: Moto X: Button to Switch Cameras Disappeared

    Quote Originally Posted by radgatt View Post
    If you are running 4.2.2 try updating to 4.4.2 to see if that solves the issue. If that doesn't then get in contact with Motorola for a replacement. They should be able to assist since the phone is still within warranty.
    Sorry, that was a typo; it's running 4.4.2. I'll try contacting Motorola to see if I can get a replacement. Thank you!

Similar Threads

  1. Help! New Moto G charged to 45% and now won't boot
    By Twinguistics in forum Moto G (2013)
    Replies: 9
    Last Post: 09-07-2014, 03:22 AM
  2. how to get videos on to computer??
    By Michelle Homes in forum Samsung Galaxy Ace
    Replies: 3
    Last Post: 03-04-2014, 03:52 PM
  3. Replies: 12
    Last Post: 03-04-2014, 01:12 AM
  4. transfer files to SD card
    By wynnkin in forum Samsung Galaxy Note 10.1
    Replies: 1
    Last Post: 03-01-2014, 09:35 PM
  5. how to add a new phone contact without corporate sync...
    By goodseed in forum General Help and How To
    Replies: 1
    Last Post: 03-01-2014, 08:58 PM

Posting Permissions