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  1. Thread Author  Thread Author    #1  

    Default Moto X doesn't recognize SIM card. Please HELP!!!

    My Moto X will not recognize my sim card. My mother is sick and 4hrs away from me. I NEED MY PHONE!!! I'm on Straight Talk and I was trying to get ATT -LTE working on my phone and by changing the mobile network settings and the 2 default settings are gone. Straight Talk site is a joke. They leave out settings my phone needs so I cannot connect. I have tried putting the T-Mobile sim card in that came with the phone and it will not recognize it either. Is this because there are no mobile network settings in my phone currently?

    If anyone has Straight Talk ATT LTE settings please post them. The last 2 digits on my sim are NB if that helps.
  2. #2  

    Default Re: Please HELP!!!

    Its locked to tmobile... If it was bought from or for T-Mobile? I think... If your tmobile service was turned off that may explain why you tmo Sim won't work

    Sent from my MotoX Via Tapatalk
    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Re: Please HELP!!!

    Quote Originally Posted by lee.michael.f92 View Post
    Its locked to tmobile... If it was bought from or for T-Mobile? I think... If your tmobile service was turned off that may explain why you tmo Sim won't work

    Sent from my MotoX Via Tapatalk
    I got the GSM Unlocked version. It came with a T-Mobile sim card for free.
  4. #4  

    Default Re: Please HELP!!!

    Hmm bring it into at and see if they can activate it/provision it

    Sent from my MotoX Via Tapatalk
  5. Thread Author  Thread Author    #5  

    Default Re: Please HELP!!!

    Thanks Lee.
    Anyone else? I'm still in need of help.
  6. #6  

    Default Re: Please HELP!!!

    Quote Originally Posted by btrfly0823 View Post
    Thanks Lee.
    Anyone else? I'm still in need of help.
    create a new apn with these changes from the default.
    select it then reboot.
    will give you data.
    good luck.


    Name: Straight Talk AT&T
    APN: tfdata
    mmsc: http://mms-tf.net
    mms proxy: mms3.tracfone.com
    mms port: 80
    apn type: default,mms,supl
    Thanked by:
  7. Thread Author  Thread Author    #7  

    Default Re: Please HELP!!!

    Thanks but what are the rest of the settings. Like I said in my OP everything is gone, even the default settings.
    My phone keeps showing, in the notification bar, a picture of the sim card with a red circle and line through it. I've tried a few of my friends active sim cards just to make sure my account wasnt messed up and none work.

    It wont even let me save apn settings either...Whats wrong?
  8. #8  

    Default Re: Please HELP!!!

    Hit the + sign and it will create a new APN.
    use all the settings that are there except the ones that are mentioned above.
    in the upper right hand corner is a symbol which when tapped will give the option to save.
    if need be I can put all the settings up but if you can't save them it would be for naught..
  9. Thread Author  Thread Author    #9  

    Default Re: Please HELP!!!

    Yea, I think I give up on this phone. A friend is letting me borrow his phone for now so I can check up on my mom...
  10. #10  

    Default Re: Please HELP!!!

    If you seeing that red Sim icon then the phone might not be detecting the Sim card at all.

    Posted via Android Central App
    On that Jellybean stuff
  11. #11  

    Default Re: Please HELP!!!

    ^
    Always check hardware first. Does the sim you're trying to use work in a different phone?

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