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  1. Thread Author  Thread Author    #1  

    Default Moto X: how do I get rid of voicemail icon

    How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there
  2. #2  
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    Default Re: Moto x how do i get rid of voicemail icon

    Quote Originally Posted by dawnliv View Post
    How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there
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  3. Thread Author  Thread Author    #3  

    Default Re: Moto x how do i get rid of voicemail icon

    Thanks , yes it is.....
  4. #4  

    Default Re: Moto x how do i get rid of voicemail icon

    You may of needed to listen to them all and then disable. Did you turn the phone off?

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  5. Thread Author  Thread Author    #5  

    Default Re: Moto x how do i get rid of voicemail icon

    yes id did turn off phone and listened too only the one i had..... according to motorola website i have to press the OK button go to voicemail then press turn notifications off. What does it mean the OK button,
  6. #6  
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    Default Re: Moto x how do i get rid of voicemail icon

    Quote Originally Posted by dawnliv View Post
    Thanks , yes it is.....
    Have you just tried swiping away the notification? Or does it come back?

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  7. #7  

    Default Re: Moto X: how do I get rid of voicemail icon

    You can't swipe voicemail away

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  8. #8  
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    Default Re: Moto X: how do I get rid of voicemail icon

    Quote Originally Posted by dawnliv View Post
    How do you get rid of voicemail icon after listening to your voicemail. I didnt realise I had to pay to listen to them either so I have had my provider switch it off.....but icon still there
    Which carrier are you on?
  9. #9  

    Default Re: Moto X: how do I get rid of voicemail icon

    Are you sure you have to pay to listen to them? On sprint I can use the voicemail app to listen to them at no charge but to have them transcribed I have to upgrade to premium. I was going through the same thing as you, trying to get rid of the icon...
  10. #10  

    Default Re: Moto X: how do I get rid of voicemail icon

    Bump. Can't clear a voicemail icon. Listened to and deleted message. Has anyone figured out how to do this? Found the same thing someone above mentioned where Motorola says to press "OK" first. What does that mean?
  11. #11  

    Default Re: Moto X: how do I get rid of voicemail icon

    I thought you only had to pay for visual voice mail. Do you go to the default app called "Messaging" or do you use a carrier installed app called "Voicemail" or something else?

    I use Google Voice so I can get visual voice mail for free.

    Sent from my Moto X
  12. #12  

    Default Re: Moto X: how do I get rid of voicemail icon

    Call your VM old fashion way.. Then check and delete. The icon should be removed before you disconnect

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  14. #14  

    Default Re: Moto X: how do I get rid of voicemail icon

    Quote Originally Posted by mtndewgood View Post
    Call your VM old fashion way.. Then check and delete. The icon should be removed before you disconnect

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    What is the old fashioned way? I've been holding 1 since my first brick phone I think.

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  15. #15  

    Default Re: Moto X: how do I get rid of voicemail icon

    I had that problem once way back when with AT&T. The only way I could get rid of the icon was to listen to my voice mail and wait until the recorded voice said "To end, press star (asterisk)." It always worked to get rid of the icon.
  16. #16  

    Default Re: Moto X: how do I get rid of voicemail icon

    Quote Originally Posted by sharkita View Post
    I had that problem once way back when with AT&T. The only way I could get rid of the icon was to listen to my voice mail and wait until the recorded voice said "To end, press star (asterisk)." It always worked to get rid of the icon.
    Thanks, just tried that but the star just takes it back to the main menu (on Aio). I could swear I've seen a "clear message icon" option somewhere.

    Edit: Leaving a new voicemail and then deleting that worked to clear it.

    I thought it might have been the AIO Visual Voicemail but listening to it there did not clear it Either. BTW I thought that app would show my messages in text form but it does not, it just shows the list of messages. May have to look for a new voicemail app.
  17. #17  

    Default Re: Moto X: how do I get rid of voicemail icon

    Call your carrier and tell them the issue. I had it on a Verizon phone and Verizon cleared it.
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  18. #18  

    Default Re: Moto X: how do I get rid of voicemail icon

    Hi,

    I had the same problem on Moto G. You can pull down the notifications menu and touch and hold the voicemail notification icon. This should bring up the "App info" option. Touch that and it will take you to a menu allowing you to "clear data" (I don't remember exactly what the option is since once I tried it the icon went away). If you touch that it will clear any data it has stored about the voicemail and the icon will go.

    Good luck

    Kyriacos

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