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  • 6 Post By ShoelerDroid
  • 3 Post By ScottMGS
  • 2 Post By jbarborka
  • 2 Post By ShoelerDroid
  1. Thread Author  Thread Author    #1  

    Default

    So I've had this lingering issue with my Developer's Edition since I got it back in October. When my battery drops below 15% or so it can sometimes plummet to 1%and flatlines there for an hour and eventually run out of battery.

    Sent it in to be repaired, got it back and no change. So today I call in asking for a new one. They were out of stock so she offered to refund my money. I still want an X so I said okay, I'll just order a Moto Maker (since I really wanted a wood back anyway) and when I get that contact you for the refund.

    Best part? They'll transfer my extended warranty, and since I paid $250 more for it back then, I get that back!

    I also was able to use my education credit which helped bring the price down.

    So I should get my ebony back, black front, orange accent X next week.

    This is how you get loyal customers.

    Posted via Android Central App
    Thanked by 2:
    jephanieRy 
    Ry, jbarborka, jephanie and 3 others like this.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Motorola's customer service rocks!

    Cool. Post some pictures if you would please? Interested to see what that looks like.

    What could not be changed, must be endured - New Spring, by Robert Jordan

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  3. #3  

    Default Re: Motorola's customer service rocks!

    Quote Originally Posted by ShoelerDroid View Post
    ... it can sometimes plummet to 1%and flatulence there for an hour ...
    Sounds like a real stinker of a problem.

    Sorry, couldn't resist. Autocorrect strikes again.
  4. #4  

    Default Re: Motorola's customer service rocks!

    Quote Originally Posted by ScottMGS View Post
    Sounds like a real stinker of a problem.

    Sorry, couldn't resist. Autocorrect strikes again.

    Motorola's customer service rocks!-ba-dum-tss-159289.png
    Thanked by:
    jephanie and JoeNM84 like this.
  5. Thread Author  Thread Author    #5  

    Default Re: Motorola's customer service rocks!

    Quote Originally Posted by ScottMGS View Post
    Sounds like a real stinker of a problem.

    Sorry, couldn't resist. Autocorrect strikes again.
    Holy hell that's such an appropriate autoincorrect too!

    Posted via Android Central App
    jephanie and ScottMGS like this.
  6. #6  

    Default Re: Motorola's customer service rocks!

    I just hope they keep this up long term under Lenovo's ownership and make this a brand distinction for them. I, for one, have been pleased with my experiences with them.

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