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  • 1 Post By KWKSLVR
  1. Thread Author  Thread Author    #1  

    Default rear camera not working

    Not sure if this is an App conflict, or hardware issue... Wanted to see if others have had it...
    over the past week, its gone from once a day to now almost always happening where my rear camera doesnt work. If I open the camera app I only get the front camera with no option to switch... When this started happening a restart would fix it, but now nothing does...
    anyone else seen this issue?
    thanx
    Danny
  2. #2  

    Default Re: rear camera not working

    Quote Originally Posted by dcastillo View Post
    anyone else seen this issue?
    Yes, see-
    http://forums.androidcentral.com/mot...nt-facing.html
    Thanked by:
  3. #3  

    Default Re: rear camera not working

    Mines doing the same thing except my led light doesn't work either....

    Posted via Android Central App
  4. #4  
    KWKSLVR's Avatar

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    Default Re: rear camera not working

    Just for the heck of it, go to settings -> apps -> camera -> clear data and reboot and see if that helps. If it doesn't, try settings -> apps -> camera -> uninstall update and reboot and see if that does anything. If not, I'd say what I'm pretty much positive it is, and that's a hardware failure. Especially if the LED light isn't working.
    amsparky likes this.
  5. #5  

    Default Re: rear camera not working

    And howdo you fix hardware failure? I just got this like two weeks ago...

    Posted via Android Central App
  6. #6  
    KWKSLVR's Avatar

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    Default Re: rear camera not working

    Quote Originally Posted by Zach Stillings View Post
    And howdo you fix hardware failure? I just got this like two weeks ago...

    Posted via Android Central App
    In all reality, you can't. You need to send it back in and get a replacement. Do the warranty form online, and they should email you a motomaker code to make a new one. They will also email you a printable return label. After the new one comes, you can use Motorola Migrate to copy all your stuff over, then send the broken phone back.

    For some phones, you could just break them open and replace the camera (provided it's the camera and not the board). I've done it a few times on regular Galaxy S devices (Vibrant variant). But a device like the X is a pain to break into and when it's under warranty, just get a fresh one.

    Posted via Android Central App
  7. #7  
    JoeNM84's Avatar

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    Default Re: rear camera not working

    Yeah just get on Motorola support and get a replacement. It was a breeze for me. Should get your replacement within a week and then you send in the one with the bum camera.
  8. Thread Author  Thread Author    #8  

    Default Re: rear camera not working

    I called Verizon and got a warranty replacement...

    Posted via Android Central App
  9. #9  

    Default Re: rear camera not working

    Yeah, this just started happening to my phone's camera today! What the heck. I've had the phone for only about four months and then the rear camera decides to poo itself and break. Aiiigh. Is this just a common thing with Motorola phones? I should've done my research better on finding a smartphone...
  10. #10  

    Default Re: rear camera not working

    How did you send them your phone with the messed up camera, like where did you send it to, to get sent off.
  11. #11  

    Default Re: rear camera not working

    I tackled this issue. Called Motorola and talked my way to a cool tech. They know it's an issue. Question is software or hardware. In short if you cant fix it in safe mode then it's hardware. My fix was hardware and I'm up and running. Paid 10.00 from ebay install took an hour +. Not bad at all.. torx 3 is your friend on this one..
  12. #12  

    Default Re: rear camera not working

    Quote Originally Posted by dcastillo View Post
    Not sure if this is an App conflict, or hardware issue... Wanted to see if others have had it...
    over the past week, its gone from once a day to now almost always happening where my rear camera doesnt work. If I open the camera app I only get the front camera with no option to switch... When this started happening a restart would fix it, but now nothing does...
    anyone else seen this issue?
    thanx
    Danny
  13. #13  

    Default Re: rear camera not working

    Quote Originally Posted by dcastillo View Post
    Not sure if this is an App conflict, or hardware issue... Wanted to see if others have had it...
    over the past week, its gone from once a day to now almost always happening where my rear camera doesnt work. If I open the camera app I only get the front camera with no option to switch... When this started happening a restart would fix it, but now nothing does...
    anyone else seen this issue?
    thanx
    Danny
  14. #14  

    Default Re: rear camera not working

    I facing same problem
  15. #15  
    atkjhi's Avatar

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    Default Re: rear camera not working

    I'm probably the first to report this back in December 2013. It's a hardware failure and don't let anyone try to tell you otherwise. Motorola needs to fix/replace your phone and hopefully it's not as painful as it was for me and others.

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