1. HollyDolly's Avatar
    Hi guys.

    The back of my Moto X from Dec 2013 came off so Motorola decided to replace my phone with a new replacement phone (customized, like the original).

    Now that I've activated it - and made sure EVERYTHING is exactly the same on both phones, including updating the Profile/PRL and making sure they're running the same OS version, I'm noticing TWO major differences: (see attached photos)

    1. Signal strength on the old Moto X is consistently between -83 to - 86 dBm 1 asu vs new Moto X is -102 to -1115 dBm asu 27-40

    2. The TOP of the screen on the new Moto X seems blurry. I have downloaded, for example, the same exact version of Facebook on both phones. On the old phone, it's bright and crisp, whereas on the new phone, it's blurry and fuzzy.

    And these two obvious differences are right out of the box...

    Help, please?
    Attached Thumbnails Older vs Replacement Moto X-screenshot_2014-07-23-19-09-09.png   Older vs Replacement Moto X-screenshot_2014-07-23-19-09-15.png   Older vs Replacement Moto X-screenshot_2014-07-23-19-09-48.png   Older vs Replacement Moto X-screenshot_2014-07-23-19-09-52.png   Older vs Replacement Moto X-img_20140723_191043.jpg  

    Older vs Replacement Moto X-img_20140723_191239.jpg  
    07-23-2014 06:21 PM
  2. brandonx1000's Avatar
    very odd with the screen shots...if it was a hardware issue, a screenshot wouldn't capture it. try a factory reset
    07-23-2014 06:41 PM
  3. HollyDolly's Avatar
    very odd with the screen shots...if it was a hardware issue, a screenshot wouldn't capture it. try a factory reset
    What about signal strengths? And, it's fresh out of the box, why would the screen show lower resolution?

    Sent from my XT1056 using Tapatalk
    07-23-2014 06:43 PM
  4. brandonx1000's Avatar
    I've had to factory reset out of the box before. Doesn't hurt
    07-23-2014 06:48 PM
  5. HollyDolly's Avatar
    I've had to factory reset out of the box before. Doesn't hurt
    It does, when I've just set up all my apps/emails actually. Must be some other option.
    07-23-2014 06:52 PM
  6. zedorda's Avatar
    Looks like MSAA. As for signal there not on the same setting so that is not really equal.
    07-23-2014 10:36 PM
  7. HollyDolly's Avatar
    Looks like MSAA.
    What's that?

    Sent from my XT1056 using Tapatalk
    07-23-2014 10:37 PM
  8. zedorda's Avatar
    What's that?

    Sent from my XT1056 using Tapatalk
    Multisample anti-aliasing (MSAA) is a type of anti-aliasing, a technique used in computer graphics to improve image quality. By making the edges look fuzzy to "soften" the pixels.

    It is under the Dev menu. Can't understand why the app would use it on one phone but not the other.
    07-23-2014 10:39 PM
  9. HollyDolly's Avatar
    Multisample anti-aliasing (MSAA) is a type of anti-aliasing, a technique used in computer graphics to improve image quality. By making the edges look fuzzy to "soften" the pixels.

    It is under the Dev menu. Can't understand why the app would use it on one phone but not the other.
    How would I undo it?

    Sent from my XT1056 using Tapatalk
    07-23-2014 10:43 PM
  10. zedorda's Avatar
    How would I undo it?

    Sent from my XT1056 using Tapatalk
    You can't you can only force it ON afaik. Best option is a reset. So i guess your going to have to accept it.
    07-23-2014 10:45 PM
  11. HollyDolly's Avatar
    You can't you can only force it ON.
    Hmmm, where would I see if it's on?

    Sent from my XT1056 using Tapatalk
    07-23-2014 10:46 PM
  12. zedorda's Avatar
    Hmmm, where would I see if it's on?

    Sent from my XT1056 using Tapatalk
    Developer options under settings.
    07-23-2014 10:48 PM
  13. HollyDolly's Avatar
    You can't you can only force it ON afaik. Best option is a reset. So i guess your going to have to accept it.
    I see it under Dev options. It's definitely not on. Why would this brand new phone have that?

    Sent from my XT1056 using Tapatalk
    07-23-2014 10:48 PM
  14. zedorda's Avatar
    I see it under Dev options. It's definitely not on.

    Sent from my XT1056 using Tapatalk
    That is just the force ON. Apps can turn it on without that setting checked. Mostly just games use it. But a glitch could be within the apps restored data.
    HollyDolly likes this.
    07-23-2014 10:49 PM
  15. PeterDLai's Avatar
    Difference #1 might have something to do with the fact that the "Mobile network type" between the two devices is different (LTE vs. CDMA - EvDo rev. A). See if you can get them to be on the same network then see if the signal strength is still significantly different.
    HollyDolly likes this.
    07-24-2014 12:17 AM
  16. HollyDolly's Avatar
    Difference #1 might have something to do with the fact that the "Mobile network type" between the two devices is different (LTE vs. CDMA - EvDo rev. A). See if you can get them to be on the same network then see if the signal strength is still significantly different.
    I noticed that, too but I have no idea how to get them to be the same. The usual mobile network toggling did nothing. Ideas?

    ETA: I changed the mobile network to automatic. Mobile network type changed to CDMA-eHRPD and signal strength is now -87 dBm 2 asu. Do I leave it on automatic vs back to 4G/CDMA?

    Sent from my XT1056 using Tapatalk
    07-24-2014 02:32 AM

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