1. Redx's Avatar
    For past week or two my moto x won't lock on it's own. I have screen to timeout after a minute but I go to use phone and it's not locked.

    Any help on how to fix
    07-24-2014 02:40 PM
  2. B. Diddy's Avatar
    The screen timeout is not the same as the lock interval. Go to Settings>Security>Automatically lock, and check what it's set to. You can set it anywhere from 30 minutes to Immediately.
    07-24-2014 03:01 PM
  3. Redx's Avatar
    My phone doesn't have that setting. I'm on att if that matters. In security I have for screen is only lock style (slide, pattern etc) widgets and owner info.
    07-24-2014 04:14 PM
  4. B. Diddy's Avatar
    What is the lock style set to? If it's None, there may not be a setting for Automatically Lock.
    07-24-2014 04:59 PM
  5. Redx's Avatar
    It's set to slide
    07-24-2014 06:14 PM
  6. B. Diddy's Avatar
    So your timeout is set in Settings>Display>Sleep? The manual says "To change your timeout (screen locks automatically), touch Settings>Display>Sleep" in the Controls & Customize section. Not sure if the manual is misleading--that's not typically where the screen lock setting is.
    07-24-2014 06:48 PM
  7. Redx's Avatar
    Yeah it's under display. I have sleep set at 1 min of inactivity
    07-24-2014 06:51 PM
  8. bennolen's Avatar
    Resurrecting an old thread here. But my wife's Moto X has the exact same problem. Mine does not. I've reloaded her phone and the problem returned.

    In fact, I just switched her out to a second gen Moto X and the problem followed her. I'm convinced it has to be something with her Gmail/Google profile, but I have no idea where to look.

    Just like the OP, can't find any settings on the phone itself that would change this. Any other ideas?
    04-30-2015 08:34 PM

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