Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 15 of 15
  1. Thread Author  Thread Author    #1  
    tjboge513's Avatar

    Posts
    17 Posts
    Global Posts
    21 Global Posts

    Default Cracked Back Cover

    Has anyone else had cracks along the edges of the back cover. I have 6 hairline cracks on both sides.

    Thanks
    T. J.
  2. #2  

    Default Re: Cracked Back Cover

    Do you mean cracks like this:

    https://forums.motorola.com/posts/83eb1c001a
    It's my immaturity that keeps me young.
  3. Thread Author  Thread Author    #3  
    tjboge513's Avatar

    Posts
    17 Posts
    Global Posts
    21 Global Posts

    Default Re: Cracked Back Cover

    Yep, thank you for the link.
  4. #4  

    Default Re: Cracked Back Cover

    Quote Originally Posted by tjboge513 View Post
    Yep, thank you for the link.
    One of the posts is mine:
    Hey, mine is like that too! I just pulled the case off of my woven black XT1053 and sure enough the cracks are on the same place as the pictures above. I'm not going to do anything about it however as the phone is six months old, works perfectly and with the case on it I can't see them. I guess I'm just not AR enough to care.
    It's my immaturity that keeps me young.
  5. #5  

    Default Re: Cracked Back Cover

    Mine has the cracks coming from the corners of the power and volume buttons, but nothing from the Sim tray. I'll have to post on the moto forum and see what happens.

    Sent from my XT1060 using AC Forums mobile app
  6. #6  

    Default Re: Cracked Back Cover

    Mine has the exact same cracks also
  7. #7  

    Default Re: Cracked Back Cover

    Just noticed one on mine on the volume button side.

    Posted via Android Central App
  8. #8  

    Default Re: Cracked Back Cover

    I have a matte black back but I don't have any cracks on the side whatsoever, I also do not use a case. Will keep an eye on it though.
  9. #9  

    Default Re: Cracked Back Cover

    Standard matte black here with cracks. Not sure if I should be angry about it or not. Knew I should've gotten a case.... Then again I wouldn't have noticed if it wasn't for this thread!
  10. #10  

    Default Re: Cracked Back Cover

    Ok, so I called customer support and they will not cover the phone under warranty as it's physical damage. I told her that I would send them pictures of the stress cracks but all she said they would do is send a free back cover. So, I'm going to do some research and see who I can contact to get this resolved. This is my 4th Motorola smartphone (yeah yeah, I know it means nothing to them) and I believe I should get the phone repaired at the very least. So I'm a little irritated. I will look into the post from above to see how they got theirs taken care of and I will keep you guys posted so you know how to go forth with it.
    Last edited by delrey1900; 08-18-2014 at 07:47 PM.
  11. #11  

    Default Re: Cracked Back Cover

    OK, taken of. Follow that forum link. I'm getting a new phone thanks to a dedicated individual.

    Posted via Android Central App
  12. #12  

    Default Re: Cracked Back Cover

    Quote Originally Posted by delrey1900 View Post
    OK, taken of. Follow that forum link. I'm getting a new phone thanks to a dedicated individual.
    I'm betting it will be a re-furb. But at least it won't have the cracks.
    It's my immaturity that keeps me young.
  13. #13  
    sting7k's Avatar

    Posts
    540 Posts
    Global Posts
    3,523 Global Posts
    ROM
    Stock JB 4.2

    Default Re: Cracked Back Cover

    Quote Originally Posted by PapaGary View Post
    I'm betting it will be a re-furb. But at least it won't have the cracks.
    When I got X replaced because of cracks on the side they sent me a brand new one still sealed in the retail box. Now I have two of those sweet dual USB chargers.
  14. #14  

    Default Re: Cracked Back Cover

    Quote Originally Posted by PapaGary View Post
    I'm betting it will be a re-furb. But at least it won't have the cracks.
    Nope, brand spanking new. Retail box and all.
  15. #15  

    Default Re: Cracked Back Cover

    Quote Originally Posted by sting7k View Post
    When I got X replaced because of cracks on the side they sent me a brand new one still sealed in the retail box. Now I have two of those sweet dual USB chargers.
    Quote Originally Posted by delrey1900 View Post
    Nope, brand spanking new. Retail box and all.
    Well , I guess I'll get started on the return process then. Thanks.
    It's my immaturity that keeps me young.

Similar Threads

  1. Switching Back to Dalvik from ART?
    By Murph5150 in forum LG G3
    Replies: 21
    Last Post: 08-11-2014, 02:49 PM
  2. Samsung S3 I9300 LCD foil cracked
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-11-2014, 12:49 PM
  3. how to back in jelly bean 4.1.2
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-11-2014, 02:02 AM
  4. Help! Can't switch back to LTE
    By Jomar P in forum AT&T Galaxy S3 Rooting, ROMs, and Hacks
    Replies: 0
    Last Post: 08-10-2014, 10:24 PM
  5. How do you wipe a phone back to factory?
    By Dubbayoo in forum Moto X Rooting, ROMs, & Hacks
    Replies: 1
    Last Post: 08-10-2014, 04:46 PM

Posting Permissions