google docs crash

[shetach]

Recently I've noticed that every time I try to open a particular document from google drive, docs crashes. Every other document opens properly.
Any ideas?

Posted via Android Central App

 

[B. Diddy]

Can you open that document on other devices, or on the web?

Try going to Settings>Apps>All​, select Google Docs, and Clear Cache. Do the same for Google Drive. Now try again.

 

[shetach]

Yeah. Tried clearing caches, no luck.
I can open on my PC or mobile browser with no problem.

Posted via Android Central App

 

[B. Diddy]

Try Clear Data as well. Since the docs are all in the cloud, you shouldn't lose any permanent data.

 

[shetach]

Whatever. I just downloaded a copy on my PC, deleted from drive, then uploaded again.
Now it works again

Posted via Android Central App

 

[B. Diddy]

Glad you resolved it!