Moto Voice won't work when connected to car's bluetooth?

[katesbb]

I have a new 2014 Moto X. Moto Voice works fine when not in my car.

But when connected to my car via bluetooth, "OK Moto" will open the usual blue screen (so I know it hears me), but within a second or two it closes back to the Home screen again before I even get a chance to followup with a command. It does this every time I wake it with "OK Moto," always opening the blue screen for a second, then closing right away again.

If I turn off the bluetooth connection to my car, Moto Voice works fine. Connect again to my car and it fails.

The bluetooth connection with the car otherwise seems fine - I can make and receive calls through the car's audio, play music, etc.

Any ideas? Am I doing something wrong?

Brand new Moto X, running 5.1.

 

[stanleywinthrop]

In the Moto app, under voice, select audio troubleshooting. May or may not help, but worth a try.

Posted via the Android Central App

 

[dkear]

I've had some trouble with this as well. Is there music playing through the car speakers when you are trying to make your command? For me it seems like it has trouble listening for a command when it is actively sending the music to the car's bluetooth and/or music is being played over the speakers.

 

[katesbb]

Thanks for the suggestions, I'll check both things before my commute home tonight

 

[gone down south]

Same here, Moto Voice responds to the voice command but shuts down almost instantly.

 

[Green_Laser]

Check with another Bluetooth device, such as ear or mobile Bluetooth speaker, rule out car

 

[itinj6]

I've experienced this a few times at random. A phone reboot generally fixes it. This was on 5.0. Haven't had that issue since upgrading to 5.1.