My AT&T Moto X, only a couple months old, was upgraded automatically to the new version on Wed, and seemed to be working fine when it was done. On Thursday the power ran out and I stuck it in the charger, after I few hours I went to start it.
It booted through the Motorola animated screens, but then hung in the middle of the AT&T one, the screen went blank and the phone was not responsive to the touch screen. I could get it to turn off with the power button, and the screen is working and will show the "power off" notification, as well as the notifications that I've got incomming messages.
What I never get to is the number grid for unlocking the phone. It's when I would normally see that screen that instead I see only black.
I have wiped the cache, tried to do a factory reboot, had a technician do the same and worked with the AT&T phone support person, all to no avail.
I am now waiting on a replacement phone from AT&T. (Which has some pretty crappy conditions on the exchange and is itself a reconditioned phone).
I'm not real impressed with the phone's reliability at this point. I am pissed that I may have lost so much information. This is my third Android, both previous ones were Samsung. The old Samsung still was workable when I retired it, but the batter seems unable to take any charge at this point.
Anyone else ever experience anything like this?
It booted through the Motorola animated screens, but then hung in the middle of the AT&T one, the screen went blank and the phone was not responsive to the touch screen. I could get it to turn off with the power button, and the screen is working and will show the "power off" notification, as well as the notifications that I've got incomming messages.
What I never get to is the number grid for unlocking the phone. It's when I would normally see that screen that instead I see only black.
I have wiped the cache, tried to do a factory reboot, had a technician do the same and worked with the AT&T phone support person, all to no avail.
I am now waiting on a replacement phone from AT&T. (Which has some pretty crappy conditions on the exchange and is itself a reconditioned phone).
I'm not real impressed with the phone's reliability at this point. I am pissed that I may have lost so much information. This is my third Android, both previous ones were Samsung. The old Samsung still was workable when I retired it, but the batter seems unable to take any charge at this point.
Anyone else ever experience anything like this?