Phone shuts down

mlc48

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Mar 8, 2016
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My Motorola X Pure, 16GB is working great and I enjoy it. There is one problem that has happened twice. Picture it. New Hampshire, 2016. Sitting on the couch, talking on the phone. I do not move but the phone drops out. No connection. It has hung up. There has been no movement so I don't see how I lost signal but it appears I have. (I do use a network extender from Verizon. Have not had a problem in the past.) I can call the person right back and all works fine through the end of the conversation.

I appreciate any direction to solve the problem. I may be unusual but I use this for a phone and dropouts are not fun.

Thanks
 

BME_

Member
Nov 27, 2015
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I began having this problem with my phone. Ended up getting worse and worse until it eventually just got stuck in a permanent boot loop. Did a factory reset, flashed custom rom, nothing worked. Figured it was a hardware error, and sent it back for a new one. So look out for it getting worse. May be a hardware error.
 

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