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    Default Why are some of you getting your custom moto x in 2 days?

    Some people are receiving their moto maker phones much sooner than others. Some in under 3 days? Why is this? I ordered on Wednesday afternoon and they're saying I might be receiving it on the 20th...at the latest. Makes no sense.
  2. #2  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by vsloo View Post
    Some people are receiving their moto maker phones much sooner than others. Some in under 3 days? Why is this? I ordered on Wednesday afternoon and they're saying I might be receiving it on the 20th...at the latest. Makes no sense.
    Possibly different carriers? If they had a ton more demand for say, Sprint, than they anticipated, they may be waiting for the boards with Sprint radios on them, so shipping on those will be delayed. In the meantime, that part delay wouldn't effect AT&T or Verizon ship times.
  3. Thread Author  Thread Author    #3  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by jdevenberg View Post
    Possibly different carriers? If they had a ton more demand for say, Sprint, than they anticipated, they may be waiting for the boards with Sprint radios on them, so shipping on those will be delayed. In the meantime, that part delay wouldn't effect AT&T or Verizon ship times.
    I bought the t-mobile version.
  4. #4  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by vsloo View Post
    I bought the t-mobile version.
    I wasn't saying they did have a ton of demand for the Sprint version, I was just using them as an example. It is entirely possible there was a big demand for the T-Mobile version. After all, $499 off contract isn't bad compared to an HTC One, S4, iPhone 5 or Note 3. It is also possible that some colors (either back plate or accent) may have longer ship times due to unexpected demand.
  5. #5  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by vsloo View Post
    Some people are receiving their moto maker phones much sooner than others. Some in under 3 days? Why is this? I ordered on Wednesday afternoon and they're saying I might be receiving it on the 20th...at the latest. Makes no sense.
    just bad luck.. most people are getting the device in 2-3 days, I think thats a good thing
    Fancy A Break From Your iPhone? Have an Android Kit Kat
  6. #6  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Not sure if it's carrier or luck but I ordered mine for VZN on the 13th at 9pm and I received it today (16th, Saturday) at 10am.
  7. #7  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    I would call them. I called them about mine because it said it was supposed to be delivered today but that it hadn't shipped yet, and that didn't add up. Turns out there was something in their system that needed fixed and now we are back on track.
  8. #8  
    dnva75's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    Definitely call them. There seems to be some issue between the manufacturing side and the carrier activation side of the process. With mine the manufacturing was done but saying it couldn't be activated. The activation side said everything was fine. Today I get a call from the manufacturing side asking if I had talked to the Activation Department. They wanted to confirm that they said everything was okay. Not sure why they are not talking.
  9. #9  
    KWKSLVR's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    It could be color scheme selection too. Maybe they are making runs of specific colors on specific days and the color you ordered is out of stock.

    I ordered mine yesterday (Saturday) I wouldn't expect movement until Monday. The website estimated it'd be "in stock" Friday the 22nd. Maybe it's an influx of Verizon orders with the current $50 off deal? Maybe it's the orange and blue color combination? Maybe it's the custom engraving? I'm not sure, but personally, I'm fine if it takes a week since deep down inside, I'm holding hope for wood backs. ;p

    Posted via Android Central App
  10. #10  
    Linebarrel86's Avatar

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    Location. Location. Location.

    People in Texas and nearly directly sided states are going to receive theirs much sooner simply because they are geographically closer to the site of the OEM.

    Posted via Android Central App
    Last edited by Linebarrel86; 11-17-2013 at 08:08 AM.
  11. #11  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by Linebarrel86 View Post
    Location. Location. Location.

    People I'm Texas and nearly directly sided states are going to receive theirs much sooner simply because they are geographically closer to the site of the OEM.

    Posted via Android Central App
    I don't think mailing is an issue because I got my custom in 26 hours and I live in boston

    Posted via Android Central App
  12. #12  
    Linebarrel86's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by globster2000 View Post
    I don't think mailing is an issue because I got my custom in 26 hours and I live in boston

    Posted via Android Central App
    Hmm...

    Well I guess there's really no guessing when a person will receive their custom device.

    Posted via Android Central App
  13. #13  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    I'm on Verizon. Ordered it on Thursday night. Was told I would get it Tuesday. Was in my hand at 10am Saturday morning.
  14. #14  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Not exactly how on topic, how are you guys liking the customs? The back felt different from the standard woven to me. Is it more slippery? I have a chance to return my black woven for a custom and am not quite sure if I should do it. TIA.

    Posted via Android Central App
  15. #15  
    sc4fpse's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by globster2000 View Post
    I don't think mailing is an issue because I got my custom in 26 hours and I live in boston

    Posted via Android Central App
    Ditto. I live in Michigan and received mine in 26 hours as well.
  16. #16  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by cdmta View Post
    Not exactly how on topic, how are you guys liking the customs? The back felt different from the standard woven to me. Is it more slippery? I have a chance to return my black woven for a custom and am not quite sure if I should do it. TIA.

    Posted via Android Central App
    very slippery. I wouldn't recommend one of the smooth backs without a case. It's hard to describe why or how it's so slippery but seriously, it can be hard to grip in certain positions. I have the turquoise and for sure i will not be using it without a case.The stardard black very is really nice looking, i had it and wouldn't be sad if my color one all the sudden turned back to black, even though i do like my colors.

    (just to clarify, i only mean the smooth backs, which is what the lighter colors have). : )
    Last edited by paisley99; 11-17-2013 at 02:42 PM.
  17. #17  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by paisley99 View Post
    very slippery. I wouldn't recommend one of the smooth backs without a case. It's hard to describe why or how it's so slippery but seriously, it can be hard to grip in certain positions. I have the turquoise and for sure i will not be using it without a case.The stardard black very is really nice looking, i had it and wouldn't be sad if my color one all the sudden turned back to black, even though i do like my colors.
    Really? I haven't had much problem with my navy blue back... but than again I use the dimple alot to hold the phone.. it takes a bit to get accustomed to how to hold the phone. However, once you get the form factored down it feels pretty dang good in the hand.
  18. #18  
    lisainsf's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by globster2000 View Post
    Really? I haven't had much problem with my navy blue back... but than again I use the dimple alot to hold the phone.. it takes a bit to get accustomed to how to hold the phone. However, once you get the form factored down it feels pretty dang good in the hand.
    I have the olive back and small hands and do not find it slippery at all..This is the first phone I have not wanted to get a case with
  19. #19  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by globster2000 View Post
    Really? I haven't had much problem with my navy blue back... but than again I use the dimple alot to hold the phone.. it takes a bit to get accustomed to how to hold the phone. However, once you get the form factored down it feels pretty dang good in the hand.
    Only the smooth backs. The darker colors have soft touch. Navy, Olive, Royal, Crimson, Cabernet. : ). Those are not slippery.
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  20. #20  

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    So I took the plunge and ordered mine last night, 32gb on sprint. I got the black weave which I understand is a soft touch back. Their estimation when I should have it is this Friday the 22nd. I did receive an email this morning that they are in process of building it. Don't know if maybe I'll receive it sooner.

    Posted via Android Central App
  21. #21  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Just ordered mine. We shall see

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  22. Thread Author  Thread Author    #22  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    This is the OP. Ordered Wednesday at 4:20pm. I called Motorola and they said that my order is "ready for release". Called yesterday and it was "waiting for carrier activation"? I'm supposed to receive it tomorrow but I haven't seen a tracking number yet.
  23. #23  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by paisley99 View Post
    Only the smooth backs. The darker colors have soft touch. Navy, Olive, Royal, Crimson, Cabernet. : ). Those are not slippery.
    Thanks for the help sir.

    Posted via Android Central App
  24. #24  

    Default Re: Why are some of you getting your custom moto x in 2 days?

    Quote Originally Posted by cdmta View Post
    Thanks for the help sir.

    Posted via Android Central App
    Miss. : )
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    cdmta 
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  25. #25  
    lisainsf's Avatar

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    Default Re: Why are some of you getting your custom moto x in 2 days?

    mine had already shipped and was out for delivery before i got my notification and I read someone else had the same thing happen so they could arrive sooner than you might think
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