I got the Moto x and I was unable to use the voice commands to make a phone call through my Ford Sync. I realized that my contacts that were saved under the Verizon backup assistant was not showing up in my downloaded phonebook for my sync system. Here is my fix. I logged onto verizon and opened up the backup assistant and saw my phone numbers that were saved. I downloaded the list as a csv document. Then logged onto the gmail account I use on my phone and clicked on contacts. I then imported the list I downloaded from Verizon. I did this last night and checked today with my Ford Sync and everything works again.