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    Default Moto X: Signal problems where my Galaxy Nexus had none

    My Moto X loses signal at certain indoor places (using the same sim card) where my Galaxy Nexus had no problems like my mom's house and a salsa place I go to. What gives? I thought Motorola is supposed to have good radios.

    Posted via Android Central App
    Last edited by NotJustAPhone; 01-12-2014 at 11:48 PM.
  2. #2  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by shinydiscopants View Post
    My Moto X loses signal at certain indoor places (using the same sim card) where my Galaxy Nexus had no problems like my mom's house and a salsa place I go to. What gives? I thought Motorola is supposed to have good radios.

    Posted via Android Central App
    thats hard to believe because Gnexus has literally the worst radio ever in any smartphone.

    you are right that Moto X radio is the best out there a the moment.. I would say it might be some bug or maybe faulty radio...
    first, do a factory reset and then if that didnt fix call motorola.

    btw, I get amazing reception where my N4 previously failed
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    jephanie likes this.
  3. Thread Author  Thread Author    #3  

    Default Re: Signal problems where my Galaxy Nexus had none

    I hear that a lot about the GNex, but I've never really had signal issues with mine except when when I go snowboarding at Lake Tahoe. I'm on T-Mobile and I think only Verizon gets decent coverage up there.

    Posted via Android Central App
  4. #4  

    Default Re: Signal problems where my Galaxy Nexus had none

    Possibly it's the sim card? Did you put your Nexus sim card into the Moto X?

    Posted via Android Central App
    Moto X (Ebony wood back, silver accents, black front)
    Previously: Samsung Galaxy Nexus - Droid X - Blackberry Tour 9630 - Dumbphones
  5. Thread Author  Thread Author    #5  

    Default Re: Signal problems where my Galaxy Nexus had none

    Yes. it's the same sim. I used a sim cutter. Would that matter? I could try having T-Mobile move the number to the new nano sim, I guess.
  6. #6  

    Default Re: Signal problems where my Galaxy Nexus had none

    I'd try getting a replacement SIM and doing a factory reset. I'm on Verizon so my story may be different, but my Moto X blows my Galaxy Nexus out of the water when it comes to reception. I'm getting a strong 4G signal in places where previously I couldn't even get texts to send.
    Current Device: Moto X VZW
    Previous: Galaxy Nexus, HTC Thunderbolt, Motorola Droid
    Before Android: Palm Pre, Blackberry Curve, Blackberry Pearl, iPhone (Original), Sidekick XL
  7. #7  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by shinydiscopants View Post
    Yes. it's the same sim. I used a sim cutter. Would that matter? I could try having T-Mobile move the number to the new nano sim, I guess.
    If you cut down a SIM card, I would definitely get a new SIM since you may have damaged the SIM When cutting it down.
  8. #8  

    Default Re: Signal problems where my Galaxy Nexus had none

    Definitely get a new sim. Moto x has excellent radios, something a lot of phones are lacking.
  9. #9  

    Default Re: Signal problems where my Galaxy Nexus had none

    All Moto X's come with a SIM already, right? He said he used his old one instead, so he could just use the new one that came with the Moto X to begin with and have it activated.
    Moto X (Ebony wood back, silver accents, black front)
    Previously: Samsung Galaxy Nexus - Droid X - Blackberry Tour 9630 - Dumbphones
  10. #10  

    Default Re: Signal problems where my Galaxy Nexus had none

    Maybe I am just stupid, but how does a factory reset affect signal? If something is wrong with the radio, how will this change the outcome? I ask because my current signal seems worse than with other phones (-150 dBm) in a good size metropolitan city.
  11. #11  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    Maybe I am just stupid, but how does a factory reset affect signal? If something is wrong with the radio, how will this change the outcome? I ask because my current signal seems worse than with other phones (-150 dBm) in a good size metropolitan city.
    In theory it shouldn't unless you are rooted and flashed different firmware. But it never hurts to restore to factory settings if you are having a problem and then to reinstall apps 1 by 1. Except for the time it takes to do it, of course.
  12. #12  

    Default Re: Signal problems where my Galaxy Nexus had none

    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
  13. #13  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
    Even stock ROMs can have a cached data conflict that can disrupt the software for the radios that a factory reset may clear up. However, in the OP's case, it is more likely the cut SIM card.

    Sent from my Nexus 5 using AC Forums mobile app

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  14. #14  

    Default Re: Signal problems where my Galaxy Nexus had none

    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
    Golfdriver97 likes this.
  15. #15  

    Default Re: Signal problems where my Galaxy Nexus had none

    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
    Quote Originally Posted by Golfdriver97 View Post
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    Quote Originally Posted by reversalagent View Post
    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
    DayThyme likes this.
  16. #16  

    Default Re: Signal problems where my Galaxy Nexus had none

    I get an awesome signal with my Moto X, even at work, where very few people get a decent signal. I get a decent signal inside the elevator too, which is crazy.
    DayThyme likes this.
  17. #17  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
    Has the signal improved?

    From a Sprint Moto X using AC Forums app

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  18. #18  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by Golfdriver97 View Post
    Has the signal improved?

    From a Sprint Moto X using AC Forums app
    Hard to say due to where I currently am at work, but leaving soon and will be in a different environment. But, when I stepped outside after the reset, the signal numbers were better (~ -110 dBm) and the mobile indicator in the battery area was green, more so than usual.
  19. #19  

    Default Re: Signal problems where my Galaxy Nexus had none

    GolfDriver or anyone who can explain: when one looks at the battery screen and sees the mobile strength indicator in various colors (red, green, yellowish-orange) how exactly is that broken down? Does green mean a good signal within a certain range or just a good connection, etc?
  20. #20  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    GolfDriver or anyone who can explain: when one looks at the battery screen and sees the mobile strength indicator in various colors (red, green, yellowish-orange) how exactly is that broken down? Does green mean a good signal within a certain range or just a good connection, etc?
    I think it is a range of the dBm. What the values are, I do not know.
    However, I do know that -60 is about as perfect as it gets, and -120 is crap.

    Sent from my Nexus 5 using AC Forums mobile app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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  21. #21  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by Golfdriver97 View Post
    I think it is a range of the dBm. What the values are, I do not know.
    However, I do know that -60 is about as perfect as it gets, and -120 is crap.

    Sent from my Nexus 5 using AC Forums mobile app
    Before the reset, the Moto X was around -150 dBm and after the reset is around -120 to -90 dBm. Hence I can't tell for sure if this is normal or a radio issue. As I was driving home and talking, I looked back and it was green. While outside later, it was back to orangish again. I might have to pull out the Rezound and see if it was similar, even though I know they are completely different radios, manufacturers, etc.
  22. #22  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    Before the reset, the Moto X was around -150 dBm and after the reset is around -120 to -90 dBm. Hence I can't tell for sure if this is normal or a radio issue. As I was driving home and talking, I looked back and it was green. While outside later, it was back to orangish again. I might have to pull out the Rezound and see if it was similar, even though I know they are completely different radios, manufacturers, etc.
    What carrier are you on?

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  23. #23  

    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by Golfdriver97 View Post
    What carrier are you on?
    Verizon, in the Memphis area. Hence this thread I started, but no one replied
    Verizon Moto X in Memphis Area - Signal Related
  24. #24  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Quote Originally Posted by reversalagent View Post
    Verizon, in the Memphis area. Hence this thread I started, but no one replied
    Verizon Moto X in Memphis Area - Signal Related
    Gave a legitimate bump to your thread.

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  25. #25  
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    Default Re: Signal problems where my Galaxy Nexus had none

    Check out Sensorly .com, and see how your coverage is. If it seems good, I would talk to Verizon about an exchange. The X really is a great device.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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