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  1. #26  

    Default Re: why is everyone saying the moto x isnt selling??

    Quote Originally Posted by CarbonOak View Post
    I think people are overblowing the price drops as bad news, but I think it's great for the consumer and to really get the Moto X out in the open. Motorola did make a few mistakes in marketing and selling the Moto X upon release:
    -- They should have released Motomaker on ALL carriers, not as an AT&T exclusive
    -- They should have released it a few months before the release of the new iPhone, not less than a month before the 5S
    -- They should have had wood backs from the start
    -- They should have marketed it a whole lot more in the beginning

    I can somewhat understand the slow rollout possibly due to the fact that custom phone design has never really done before, so they were playing it safe. But at the same time, they could have hit a home run in sales if they released all the options at once to all carriers, and marketed it heavily. It is a top 2013 phone according to most Android and general tech sites, so I don't see why it couldn't have been a huge hit.
    Just to play Devil's advocate...

    -- They should have released Motomaker on ALL carriers, not as an AT&T exclusive

    Agree 100%, but then again, why is it ever good idea to offer exclusivity agreements? The only way it makes sense is if the carriers has paid enough $ to make it worth doing. You have to imagine that manufacturers realize they'll take a hit on total sales by doing it, so they have be compensated in some way that makes it worthwhile. Personally, I wish they wouldn't ever do it, whether it be with devices or just certain services, but that's the reality of the situation.

    -- They should have released it a few months before the release of the new iPhone, not less than a month before the 5S

    Sometimes this can be controlled...sometimes it can't. I mean, think how many Moto X's they could have sold if they released it before the *first* iPhone! (yeah, I know this isn't what you were getting at). At least they did get it out before the 5S, but at the same time, I wonder what their expectation was in terms of iPhone converts? If they didn't forecast high numbers in this category to begin with, they may not have been too concerned with the timing.

    -- They should have had wood backs from the start

    Or at least not advertised it. Agreed. It's minor cosmetic feature (and not the sort of thing that would affect my decision to purchase), but is still a blemish when not all advertised features are available at launch as promised.

    -- They should have marketed it a whole lot more in the beginning

    Not really much to comment on here...but advertising and marketing costs a LOT of $$$. Those costs have to be balanced either through a significant increase in sales, or by deferring those costs to the devices. My guess is that they forecasted that additional marketing would not significantly increase sales volumes enough to compensate, and making the device more expensive would have kind of gone against what they were trying to do in the first place.
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  2. #27  

    Default Re: Why are so many people saying the Moto X isn't selling?

    YMMV but it was the release of the moto and N5 not the moto and iphone. Google didnt want to have to newly released devices competing for the same dollar. Also the release of the moto X and G was far more complex then the N5. And lastly the KK screw up didnt help either b/c even if someone had a X, G or N5 in their hands, there were still bugs..
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  3. #28  

    Default Re: Why are so many people saying the Moto X isn't selling?

    I think motorola has sold about 2.5 - 3 million X .. its not a lot but i think its a start.

    estimate of Q3(37 days and not 90 days) sales is 500k. price was dropped,motomaker was released for all carriers and Kitkat was released on Q4

    That would definitly impact sales and Motorola CEO Dennis woodside said that there is a spike in sale after motomaker was made available to all carriers
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  4. #29  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Moto is in rebuild phase. As long as Google continues to let them take a loss, they will be fine.

    They are set up to become a power player in less than 2 years. Which is not something i believe that HTC or LG can honestly say. The biggest challenge will be grabing the "Sheep" market. The market that buys Apple and Samsung just because others have them. That is where the real money is. That is also where i believe moto has their sites on.

    Every manufacturer has something going for them right now. That is great for consumers. I hope that HTC and LG grow their market share as well. We need a whole range of great options. No 1 or 2.
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  5. #30  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Here's my opinion on the whole Motomaker exclusivity deal with AT&T. One, AT&T more than likely paid Motorola some amount of money to be the single carrier with Motomaker option. On the other hand, there were a lot of quality issues with the first batches of phones. It takes a certain amount of time to not only get the machines calibrated, but also get the workers trained well enough that everything operates smoothly and they can meet demand. If Motomaker had been available to all four major US carriers, it would have been a disastor.
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  6. #31  

    Default Re: Why are so many people saying the Moto X isn't selling?

    ^ +1
  7. #32  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by CarbonOak View Post
    -- Sure AT&T paid Motorola a nice exclusivity bonus, but sometimes exclusivity is a two edged sword. Is it worth losing customers in other providers to the iPhone 5S or the S4? I have a few friends that were intrigued with a custom Moto X on its initial release, but chose other phones because Moto Maker wasn't available for Verizon initially.
    I agree. And I would bet that the Verizon-branded Droid line had a lot to do with this. AT&T got some type of exclusivity with Motomaker while Verizon got exclusivity with the dog ugly Droids.

    With any luck, 2014 will be a much better experience for those of us interested in the next X.
  8. #33  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by jephanie View Post
    I agree. And I would bet that the Verizon-branded Droid line had a lot to do with this. AT&T got some type of exclusivity with Motomaker while Verizon got exclusivity with the dog ugly Droids.

    With any luck, 2014 will be a much better experience for those of us interested in the next X.
    The DROID aesthetic is established. Did you think they were going to go soft with the next batch?
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  9. #34  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by Ry View Post
    The DROID aesthetic is established. Did you think they were going to go soft with the next batch?
    Nope. Merely pointing out that the Droid branding was Verizon's exclusivity deal while AT&T paid for the Motomaker exclusivity.
  10. #35  

    Default Re: why is everyone saying the moto x isnt selling??

    Motorola Mobility and Motorola are no longer combined! Motorola now is just a Device business, and MOTOROLA MOBILITY (Cell Phones or other Cellular Related Devices) is now owned by GOOGLE.... So i only see these phones getting better because now GOOGLE owns a phone maker and can build the BEST working devices without the Maker trying to brand its own COVERS (aka HTC Sense, Galaxy)...Also Microsoft now owns NOKIA, so don't expect NOKIA to drift to far from WINDOWS PHONES anytime soon, they have only released 1 Android phone to date
  11. #36  

    Default Re: why is everyone saying the moto x isnt selling??

    The only thing AT&T did with its IPHONE Exclusivity contract when IPHONE first launched was DESTROY their network... ANGER their entire fleet of customers, and in the end... APPLE Was the only one to benefit from this.... AT&T now has the worst REP in America, even though someone in AT&T keeps making for "Independent Studies" to tell people they rank highest in something... when the ONLY STUDY that matters is Consumer REPORTS and JD....

    APPLE knew IPHONE was gonna be a hit, and they knew, that with the volume they where selling, they should get 1 carrier to KEEP it exclusive for a few years, rather then DESTROY the entire CELLULAR Industry...

    TMOBILE USA was actually Carrier of CHOICE, but weeks before the first ANNOUNCEMENT of IPHONE, TMOBILE Backed out knowing they wouldn't be able to handle so AT&T Bit the bullet... and that bullet hit them so hard...
  12. #37  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Actually, I went back to Att to get the iPhone originally and have been with them since over a variety of phones.

    They've improved greatly since, and I enjoy their coverage. Can't see myself leaving.

    Posted via Android Central App
  13. #38  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by jephanie View Post
    Nope. Merely pointing out that the Droid branding was Verizon's exclusivity deal while AT&T paid for the Motomaker exclusivity.
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  14. Thread Author  Thread Author    #39  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Nice to see so many responses on this thread. I for one just hope Moto continues with its new 'pep in step' attitude and makes the moto x even more amazing lol. I also wonder if they wil release any sales figures when google has its quarterly earnings call in a week or so. Probably not but it would be nice to know where they stand.
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  15. #40  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by Ry View Post
    "dog-ugly"
    Well. They are.
  16. #41  
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    Default Re: why is everyone saying the moto x isnt selling??

    Quote Originally Posted by sierrajinx9 View Post
    Motorola Mobility and Motorola are no longer combined! Motorola now is just a Device business, and MOTOROLA MOBILITY (Cell Phones or other Cellular Related Devices) is now owned by GOOGLE.... So i only see these phones getting better because now GOOGLE owns a phone maker and can build the BEST working devices without the Maker trying to brand its own COVERS (aka HTC Sense, Galaxy)...
    Motorola split into two different entities upon the acquisition of the consumer device division by Google: Motorola Mobility and Motorola Solutions. Feel free to read up on Motorola Solutions, but the scope of their business exceeds "devices" only, and it's mostly commercial. Motorola Mobility is now a division of Google, and was acquired because Motorola wouldn't sell Google its intellectual property without selling the division itself.

    Google's intent was to buy patents; what they ended up with was a bloated phone business. After a lot of labor/management cuts and some dramatic strategic redesign, you now have the company that has produced the Moto X. That being said, the operational relationship between Google and Motorola is more complicated than you let on, even though it is a subsidiary; it seems they still operate as a relatively independent entity.

    There's no telling what Google plans to do with Motorola in the future, as it doesn't seem having their own hardware acquisition was ever in their plans anyway. Hopefully they keep making killer phones though.
  17. #42  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by jephanie View Post
    I agree. And I would bet that the Verizon-branded Droid line had a lot to do with this. AT&T got some type of exclusivity with Motomaker while Verizon got exclusivity with the dog ugly Droids.

    With any luck, 2014 will be a much better experience for those of us interested in the next X.
    Yes, I'm not surprised if that's why the Moto X wasn't pushed hard by Verizon; they have their Droid line they'd much rather push forward.
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  18. #43  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Motorola's been doing amazing things. If they keep this up, they'll be getting my next smartphone purchase.

    For now, I'm content with my Nexus 4 (probably won't upgrade tell halfway through the year).
  19. #44  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by NoYankees44 View Post
    Moto is in rebuild phase. As long as Google continues to let them take a loss, they will be fine.

    They are set up to become a power player in less than 2 years. Which is not something i believe that HTC or LG can honestly say. The biggest challenge will be grabing the "Sheep" market. The market that buys Apple and Samsung just because others have them. That is where the real money is. That is also where i believe moto has their sites on.

    Every manufacturer has something going for them right now. That is great for consumers. I hope that HTC and LG grow their market share as well. We need a whole range of great options. No 1 or 2.
    A great trend as of late is that folks are actually buying "vanilla" Android devices in significant numbers. People have learned that new features and software updates come faster to these phones, and Google has taken the OS to a place where many of the UIs and skins that were selling points of 3rd party manufacturers are no longer necessary or even favorable (in other words, it's not a "trade off"...these are the devices folks actually want to buy). Google's acquisition of Motorola no doubt has had an effect on the success of these devices and their "rebuild"

    Regardless of whether Moto, LG, HTC, Samsung, etc do well in sales, I hope we've reached a point where the popularity of phones like the Nexus line and the Moto X demonstrate that above all else, folks want the Android experience and timely updates more than they want gimmicky software features. I'd really like to see a focus on hardware innovation, rather than having every company trying to find a way to brand the software as their own.

    Quote Originally Posted by TomW093 View Post
    Here's my opinion on the whole Motomaker exclusivity deal with AT&T. One, AT&T more than likely paid Motorola some amount of money to be the single carrier with Motomaker option. On the other hand, there were a lot of quality issues with the first batches of phones. It takes a certain amount of time to not only get the machines calibrated, but also get the workers trained well enough that everything operates smoothly and they can meet demand. If Motomaker had been available to all four major US carriers, it would have been a disastor.
    This may be 100% correct...but I doubt is the reason AT&T has any exclusivity deal...it's because they paid for it.

    (And sometimes, you do get what you pay for...good or bad).
  20. #45  

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    Updates are quite exaggerated. Most Android users I encounter only seem to care if their phone can make calls and go on the internet. Not so much the updates.

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  21. #46  

    Default Re: Why are so many people saying the Moto X isn't selling?

    I'm not doubting that AT&T paid for exclusivity. It's happened in the past between carriers and manufacturers and it will happen again. My point was everyone says that opening Motomaker up to all carriers should have been the way to go, while I'm trying to point out that limiting the amount customers at the beginning allowed Motorola and the workers at the factory to work out their deficiencies before opening Motomaker up to everyone.
  22. #47  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by CarbonOak View Post
    Yes, I'm not surprised if that's why the Moto X wasn't pushed hard by Verizon; they have their Droid line they'd much rather push forward.
    In my experience, they seem to be pushing the Moto X just as hard as say a GS4.
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  23. #48  

    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by Zig261 View Post
    Updates are quite exaggerated. Most Android users I encounter only seem to care if their phone can make calls and go on the internet. Not so much the updates.

    Posted via Android Central App
    My own response is probably going to sound contradictory here, but here goes anyway...

    1. In many ways, I agree. Yes, it very much depends on what features the update may provide, but often you'll see folks here complaining that they aren't getting the update fast enough, then when the update is released those same folks are trying to figure out how to roll back because all it did was decrease performance in one way or another. I've never been one to "update for the sake of updating" in the sense that I do like to evaluate what I'll actually gain by installing an update and if there is a an reason for an urgency to do so.

    2. Yes, to many folks, all they really care about is whether the phone works as advertised, and aren't even aware about when updates are out or concerned about when they get them. This really isn't the audience being represented on this forum, however, and that was the audience I was attempting to address. I'd say the majority of folks who frequent the forums DO care about updates.

    3. There are times when updates are a big deal. It sucks when you have a 2 year contract on a device, and after a year there are already apps and features you can't access because updates aren't available. This seems to be happening less lately, but I know it was a real issue when ICS came out for those "stuck" on Gingerbread.
  24. #49  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by paintdrinkingpete View Post
    My own response is probably going to sound contradictory here, but here goes anyway...

    1. In many ways, I agree. Yes, it very much depends on what features the update may provide, but often you'll see folks here complaining that they aren't getting the update fast enough, then when the update is released those same folks are trying to figure out how to roll back because all it did was decrease performance in one way or another. I've never been one to "update for the sake of updating" in the sense that I do like to evaluate what I'll actually gain by installing an update and if there is a an reason for an urgency to do so.

    2. Yes, to many folks, all they really care about is whether the phone works as advertised, and aren't even aware about when updates are out or concerned about when they get them. This really isn't the audience being represented on this forum, however, and that was the audience I was attempting to address. I'd say the majority of folks who frequent the forums DO care about updates.

    3. There are times when updates are a big deal. It sucks when you have a 2 year contract on a device, and after a year there are already apps and features you can't access because updates aren't available. This seems to be happening less lately, but I know it was a real issue when ICS came out for those "stuck" on Gingerbread.
    I agree.

    1. Everyone on sites like this seems to want an update. But hardly any of them actually say what feature they want from the next version. Even funnier, when they want a feature that will be replaced or not enabled because of an OEM's UI changes.

    2. This is totally how regular people see updates. And this is the customer that is significant to the carrier and OEM bottom line.

    3. Critical security updates should be the number one reason for an update. But app compatibility is probably second. Look at the top free apps in the Play Store. As long as they work, regular consumers probably don't care.
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  25. #50  
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    Default Re: Why are so many people saying the Moto X isn't selling?

    Quote Originally Posted by Ry View Post
    1. Everyone on sites like this seems to want an update. But hardly any of them actually say what feature they want from the next version. Even funnier, when they want a feature that will be replaced or not enabled because of an OEM's UI changes.
    Even better, when people do get the update quickly (like Verizon Moto X owners), they end up complaining that it's buggy and want ways to go back to 4.2.2. There's no middle ground.
    ultravisitor and Ry like this.
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