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  1. Thread Author  Thread Author    #1  

    Default Moto X: Need help. Roaming on T-Mobile in Europe

    So I am roaming in France now and there is a huge problem with network switching and staying on 3G with Moto X. It basically would go from 4 bars to 1 bar to zero bars in 1 minute.... It can also get stuck in no service for a long time in which case manually selecting network helps. One days its a problem and the another days its not....I have 3 different networks to choose from and sometimes I can select all if them manually and other times I will not let me register on ANY network.

    Half the time I pick up and look at phone I have no service and half I would get 3-4 bars of 3G, this is while my buddies Samsung always has stable 3G connection.
    Last edited by NotJustAPhone; 01-21-2014 at 04:33 AM.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    Are you in a city, or moving about between cities?

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
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  3. Thread Author  Thread Author    #3  

    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    This happens when you don't touch or move anywhere. The problem has problem with keeping and switching networks
    Last edited by kolyan2k; 01-22-2014 at 09:12 AM.
  4. #4  

    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    Could be a carrier problem. Do you and your samsung toting friend use the same service provider and the same plan? Go to the shop that sells your sim, or buy a new one on a different service provider, and ask them how to configure your phone.

    Btw, this site is particularly helpful for carrier info in Europe (check out the country forums)
  5. #5  

    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    Rgfcpg may be right. I have faced such issue when I was traveling. However get your Sim checked

    Sent from my HTC One
  6. Thread Author  Thread Author    #6  

    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    I am on T-Mobile Sim card which worked fine in USA and my friend is also on T-Mobile Sim. There are many networks here, I can roam on at least 2 or 3 of them but phone has problems switching between them or something. I am forced to select networks manually otherwise phone seats with NO service for a long time.....

    Like today I came home where have 3G always, picked up the phone in about 1 hour and it had no service, I had to manually select one of 3 networks. If I go some place where 1 network is unavailable the phone stays in no service even there is another network available, and again I have to select it manually.

    And on top of that I notices that sometimes in like 5 minutes or less in exactly the same place, phone can go from 4 bars of 3G to no service, and then again you need to wait for a long time or select network yourself.

    There is clearly an issue and I think its the Moto since my buddies Galaxy is fine
    Last edited by kolyan2k; 01-23-2014 at 05:10 AM.
  7. #7  
    T-Rob's Avatar

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    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    Have you thought about just getting a local SIM? I'm stationed in Germany and that's what I've done...works great.
  8. Thread Author  Thread Author    #8  

    Default Re: Moto X: Need help. Roaming on T-Mobile in Europe

    I need my USA number. Issue is fixed now by running this code: #766#

    Never had to do this on any other phone before, but it did the trick on Moto.

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