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  1. Thread Author  Thread Author    #1  

    Default Active Notification issue after system update

    So I'm new to the forum and new to android in general. I've recently updated my phone system to the latest one (I think it's the 4.4.2 kit kat?). I've been having issues with the active notifications such that the screen freezes when I receive messages or sometimes it freezes just when the time is 'breathing'. I can't access my phone screen unless I use the power button and the lock screen pops up. I read a few other forums but no one seems to be having a similar issue, does anyone have a solution or suggestion as to what I can do about this? (it's super annoying!)
  2. #2  
    Ry
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    Default Re: Active Notification issue after system update

    Quote Originally Posted by Kaymak View Post
    So I'm new to the forum and new to android in general. I've recently updated my phone system to the latest one (I think it's the 4.4.2 kit kat?). I've been having issues with the active notifications such that the screen freezes when I receive messages or sometimes it freezes just when the time is 'breathing'. I can't access my phone screen unless I use the power button and the lock screen pops up. I read a few other forums but no one seems to be having a similar issue, does anyone have a solution or suggestion as to what I can do about this? (it's super annoying!)
    What carrier/model Moto X do you have?
    a.k.a. RyZR from HoFo
    Motorola Moto X (164.55.2.ghost_verizon.Verizon.en.US, KitKat 4.4.2)
    Motorola Moto G (173.44.20.falcon_cdma.Verizon.en.US, KitKat 4.4.2)
    Motorola DROID Bionic (98.72.22.XT865.Verizon.en.US, Jelly Bean 4.1.2)
    Google Nexus 7 2012 (KOT49H, KitKat 4.4.2)
    What other devices have I had? Here's my phone timeline.
    Support your favorite Android app and game developers. Pay for apps! And don't block ads!

    Community Rules & Guidelines - Mobile Nations Forums
  3. Thread Author  Thread Author    #3  

    Default Re: Active Notification issue after system update

    It's moto xt1058. And I'm from Canada so my carrier is Rogers.

    Posted via Android Central App
  4. Thread Author  Thread Author    #4  

    Default Re: Active Notification issue after system update

    Quote Originally Posted by Ry View Post
    What carrier/model Moto X do you have?
    Oh and I forgot to mention that prior to the update, I never had this issue with the original operating system I had when I got this phone in Nov. 2013.

    Posted via Android Central App
  5. #5  
    Ry
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    Default Re: Active Notification issue after system update

    Quote Originally Posted by Kaymak View Post
    Oh and I forgot to mention that prior to the update, I never had this issue with the original operating system I had when I got this phone in Nov. 2013.

    Posted via Android Central App
    I would try to clear cache and data for the Active Display app, then reboot the phone.

    If still having issues, uninstall all updates for the Active Display app, reboot the phone, then get the latest version from the Play Store and try again.
    a.k.a. RyZR from HoFo
    Motorola Moto X (164.55.2.ghost_verizon.Verizon.en.US, KitKat 4.4.2)
    Motorola Moto G (173.44.20.falcon_cdma.Verizon.en.US, KitKat 4.4.2)
    Motorola DROID Bionic (98.72.22.XT865.Verizon.en.US, Jelly Bean 4.1.2)
    Google Nexus 7 2012 (KOT49H, KitKat 4.4.2)
    What other devices have I had? Here's my phone timeline.
    Support your favorite Android app and game developers. Pay for apps! And don't block ads!

    Community Rules & Guidelines - Mobile Nations Forums
  6. #6  

    Default Re: Active Notification issue after system update

    Check the play store. A more recent version was released for assist that should fix it
  7. Thread Author  Thread Author    #7  

    Default Re: Active Notification issue after system update

    Quote Originally Posted by Ry View Post
    I would try to clear cache and data for the Active Display app, then reboot the phone.

    If still having issues, uninstall all updates for the Active Display app, reboot the phone, then get the latest version from the Play Store and try again.
    The first option has been successful so far. If the problem persists I'll try out the second one, thanks!!

    Posted via Android Central App
    Ry likes this.

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