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  1. Thread Author  Thread Author    #1  

    Default WiFi Stuck Off

    I'm having problems with the WiFi on my Moto X running android 4.4.2 being stuck off. When I try to turn it on, the toggle switch will sit on the "on" option for a few seconds, but grayed out like it's trying to load something, then it will switch back to "off". Not only that, but I can always tell when the WiFi isn't going to work because no WiFi settings appear (see first two attached images), whereas normally I get a couple of options like "Allow apps to search for wifi?" (That's not exactly right, I just can't remember what it is and can't look right now because my WiFi is currently experiencing this problem).

    After playing with it for a while yesterday, I realized that if I turn my phone off and on again several times, it appears to eventually fix the problem. I've tried safe mode, which usually makes the WiFi work, but not every time. Once it's working again, it works fine until the phone randomly shuts down and restarts. Once its restarted the WiFi is down.

    I spent quite a bit of time yesterday looking around for solutions, and I did a factory reset last night with no luck. Any help would be appreciated.
    Attached Thumbnails Attached Thumbnails WiFi Stuck Off-screenshot_2014-05-22-07-08-58.png   WiFi Stuck Off-screenshot_2014-05-22-07-09-02.png   WiFi Stuck Off-screenshot_2014-05-22-07-09-11.png  
  2. #2  
    Kelly Burby's Avatar
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    Default Re: WiFi Stuck Off

    Quote Originally Posted by physicsdude56 View Post
    I'm having problems with the WiFi on my Moto X running android 4.4.2 being stuck off. When I try to turn it on, the toggle switch will sit on the "on" option for a few seconds, but grayed out like it's trying to load something, then it will switch back to "off". Not only that, but I can always tell when the WiFi isn't going to work because no WiFi settings appear (see first two attached images), whereas normally I get a couple of options like "Allow apps to search for wifi?" (That's not exactly right, I just can't remember what it is and can't look right now because my WiFi is currently experiencing this problem).

    After playing with it for a while yesterday, I realized that if I turn my phone off and on again several times, it appears to eventually fix the problem. I've tried safe mode, which usually makes the WiFi work, but not every time. Once it's working again, it works fine until the phone randomly shuts down and restarts. Once its restarted the WiFi is down.

    I spent quite a bit of time yesterday looking around for solutions, and I did a factory reset last night with no luck. Any help would be appreciated.
    Have you tried restarting your device ? Try restarting your device and if still that doesn't help you then I would say you've got no other option than Factory Resetting your device.
  3. Thread Author  Thread Author    #3  

    Default Re: WiFi Stuck Off

    Quote Originally Posted by Kelly Burby View Post
    Have you tried restarting your device ? Try restarting your device and if still that doesn't help you then I would say you've got no other option than Factory Resetting your device.
    Did you even read my full question? As I already stated, I've tried both of those things and neither worked.
  4. #4  
    Kelly Burby's Avatar
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    Default Re: WiFi Stuck Off

    Quote Originally Posted by physicsdude56 View Post
    Did you even read my full question? As I already stated, I've tried both of those things and neither worked.
    Yes I have read your full question you haven't said that you have tried the factory resetting your device ? I think you should get a check up of your eyes.....
  5. Thread Author  Thread Author    #5  

    Default Re: WiFi Stuck Off

    Quote Originally Posted by Kelly Burby View Post
    Yes I have read your full question you haven't said that you have tried the factory resetting your device ? I think you should get a check up of your eyes.....
    Quote Originally Posted by physicsdude56 View Post
    After playing with it for a while yesterday, I realized that if I turn my phone off and on again several times, it appears to eventually fix the problem. I've tried safe mode, which usually makes the WiFi work, but not every time. Once it's working again, it works fine until the phone randomly shuts down and restarts. Once its restarted the WiFi is down.

    I spent quite a bit of time yesterday looking around for solutions, and I did a factory reset last night with no luck. Any help would be appreciated.
  6. #6  

    Default Re: WiFi Stuck Off

    hey I m using color xfactor mini.
    when I try to open wifi it wait for some time and error will occur.I cannot able to reset my phone when I try to reset opening screen will appear. it won't open.plz help me.
    thank u
  7. #7  

    Default Re: WiFi Stuck Off

    Quote Originally Posted by Kelly Burby View Post
    Have you tried restarting your device ? Try restarting your device and if still that doesn't help you then I would say you've got no other option than Factory Resetting your device.
    By "device' are you referring to a wireless router?

    Quote Originally Posted by Sandesh Wagle1 View Post
    hey I m using color xfactor mini.
    when I try to open wifi it wait for some time and error will occur.I cannot able to reset my phone when I try to reset opening screen will appear. it won't open.plz help me.
    thank u
    It's impolite to hijack a thread like this. Please start your own thread.
  8. Thread Author  Thread Author    #8  

    Default Re: WiFi Stuck Off

    Bumping this thread because I'm still having the same issue with my phone. Any help is appreciated.
  9. #9  

    Default Re: WiFi Stuck Off

    If you have tried a "factory data reset" already, I would suggest contacting Motorola. You can start a chat with them online. They have been super helpful for me. If you haven't done the FDR, settings>backup & reset, I'm sure they will suggest this first, so I would get that out of the way. It will erase everything, but it usually fixes most problems. Good luck. They have been really good about replacing faulty devices quickly.

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