- 1 Posts
Screen blacked out. Can only receive phone calls.
I have a Droid 2 Global phone. This morning the phone appear to be dead (screen was blank and would not turn on). I plugged the phone in and the screen lit up (more than half the battery left). Only the top drop down menu would appear. When I unpluged the phone the phone appeared to turn off again. When I plugged it back in, it did the same thing as before.
I first tried pulling the battery out and restarting the phone. Phone loads like normal and then blacks out. I cannot turn the screen on via the power button or the keyboard. I then tried to fix the issue using factory reset. I also pulled out the SD card to ensure it was not caused from something in there. I also tried deleting the cache. Neither opition worked.
Current Problem I realized the following after playing with the phone for a bit.
If I call the phone from another phone.. A few seconds go by..The droid loading symbol (from when the phone boots up.. see below image) appears. Then the droid displays the number that is calling. I swipe to answer.. I can have a conversation between the two phones.
After I hang up the phone
1. The touch screen does not work.
2. Only the top menu bar is visible.
3. After a few seconds the screen goes black
4. I cannot turn on the screen via the power button or by using the keyboard.
Sidenote: If I called the droid but do not answer...The green light appear telling me that I have a missed call.
I have no way of using the phone as of now. It can only receive phone calls
- 01-01-2012, 05:36 PM #2
- 01-01-2012, 08:46 PM #3
- 01-01-2012, 11:36 PM #4
- 812 Posts
- Jelly Bean/ Thors ICS
Re: Screen blacked out. Can only receive phone calls.
How to SBF back to stock
Just follow directions and you'll be fine.
FYI this will take you back to 2.2 so once you finish just go into settings/about phone/system updates, then just download and install. That will put you back to 2.3.3.
If this doesn't work then you have a hardware problem with your screen.
Last edited by scarryman04; 01-02-2012 at 12:10 AM.