2.30 update phone acts up now
ever since I updated my phone to the new 2.30 it is acting up...my screen goes black and wont come back on. After numerous times of opening the slider and hitting the power button it just ends up restarting itself...it happens about 10 times a day it is ridiculous!! I really don't want to restore my phone to defaults because it is so customized to my liking.
any advice? or anyone else experiencing these issues
- 11-11-2010, 05:06 PM #2
- 11-11-2010, 08:51 PM #3
Unfortunately a factory restore is the best option. Download astro file manager and make a backup of all your apps the do the factory restore then use astro to reinstall all of them. There is a sms backup app that you can use to backup all your texts also. That should help with the restore process. Good luck.
- 11-12-2010, 02:22 AM #4
- 134 Posts
I have a problem but nothing like yours. My phone has begun to periodically freeze requiring me to remove the battery. Only happens once in a while and only since the update. Sorry to say, but as they suggested above..factory restore. I may end up doing it myself though, like you, I don't want to.
- 11-12-2010, 05:38 AM #5
- 11-12-2010, 12:52 PM #6
- 181 Posts
I woke up to the 2.3 update prompt, went ahead and did it. One thing that was buggy, I have a few folders on my main screen. One of them wouldn't open.
The screen was reacting to my touch, I could move it around, delete it, just not open. I powered off & back on and it fixed it for a little while. I finally just deleted the folder.
Strange. No other folder affected so far.
- 12-10-2010, 12:11 PM #7
- 2 Posts
Sorry if some of this is a repeat. I've spent the last hour looking over the forum here and can't find my answers. So here goes.
1. When I unplug the phone from being charged, the screen is black but the back light is on. It will stay on until I press the "unlock" button on the top of the phone.
2. lately I've been having problem with one folder not opening until I reboot the phone.
3. The "texting" app that comes installed on the phone isn't notifying me of text's. I have a work around for this but using "Handcent". Its just bug'n me that this doesn't work.
My wife has the same phone and the same problems. We've reset the phones, and still have these problems. Any ideas are a help. BTW, the phones have not been rooted at all. They are all stock.
- 12-10-2010, 01:46 PM #8
- 844 Posts
You can try the suggestion in post #4, I haven't tried it yet since it's not too big a deal to me. But if you try it and it works let me know.
- 12-10-2010, 02:44 PM #9
So, what would be your process of backing everything up? I know that my sd card will save my pictures and music. Is there a way to back up all my apps with my custom settings made to them? Or will I have to reinstall each app again (will astro take care of all this for me?) I don't mind redoing my email settings, I know that cant be backed up. I am going to take screenshots of all my slides to remember where I put everything.
- 02-03-2011, 10:43 AM #11
- 02-03-2011, 01:10 PM #13
If anyone else has had issues with Launcher Pro like this please let me know, I should get my money back! But, is it worth going through all the issues with the programmer? I can do without Launcher Pro if it makes me phone fully responsive the way it is now with the stock launcher.
- 02-08-2011, 10:19 PM #16
I haven't been running any live wallpapers...and I thought it was launcherpro but now I have the stock launcher running and my phone did reboot for the first time in 4 days so I am back to square one.
My main issue is before the reboot occurs. My phone will be locked and screen is off, when I hit the power button to unlock the phone, nothing happens. After about 3 minutes it reboots, so I always can predict the reboot. I was outside in the bright sunlight when the screen wouldnt come on and noticed that you can actually very very faintly see the screen on, but it doesnt function. almost seems like the backlight isn't working or triggering the phone to come out of its sleep or standby mode.
- 02-09-2011, 12:28 PM #18
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- 02-09-2011, 01:18 PM #19
Welcome to my hell. It happens to me whether or not I'm using live wallpaper. I don't have Launcher Pro. It happens sometimes when I press the power button, other times when I slide out the keyboard, regardless of how long ago it went into standby mode.
This is simply something Motorola needs to fix with an update.
What I find even more odd is that it isnt a full reboot, it reboots to the red animated droid screen which is like the 2nd or even 3rd step in the actual process of turning the phone on. Usually you see the Motorola logo screen first, then second you see the word DROID, THEN the red animated droid symbol. So its not like the phone is actually shutting off.
- 02-10-2011, 11:45 AM #21
- 02-10-2011, 02:59 PM #22
I have had this exact issue since I got my Moto Q when it first came out. It is a hardware issue. replacing my phone is always what I had to do. Happened with moto q, droid 1, droid 2, and my current R2D2. If I didnnt have mine rooted I would have replaced it under warranty by now...
So don't get youe hopes up on a fix.
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