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  1. Thread Author  Thread Author    #1  

    Default When I turn the screen back on it brings me to a blank screen.

    Well, not completely blank. It still gives me the notification bar. Other than that, the only way for me to access anything is if I restart the phone, and that only lasts until I turn the screen off. This just started happening after having the D3 for months.

    Any ideas?
  2. #2  

    Default Re: When I turn the screen back on it brings me to a blank screen

    I have something thatbresembles this as well. My screen just randomly goes completely blank. I can tell there is something still going on in the background and have been able to shut it down and restart it a couple of times. But, usually it involves prying the back cover off and pulling the battery. Yesterday, I had to do a battery pull several times in order to get a normal screen to show. Sometimes I would get just a blank screen others it would get some crazy looking "matrix" colored screen filled with garbage? Then after a few battery pulls and threatening to do a factory restore it worked flawlessly again.

    This has been going on now for awhile and seems to be getting worse.
  3. #3  

    Default Re: When I turn the screen back on it brings me to a blank screen

    Did a factory reset and still had my problem. Called Verizon service and a replacement phone is on its way
  4. #4  

    Default

    Sounds hardware related ... glad Verizon is replacing

    Sent from my Galaxy Nexus using Tapatalk
  5. #5  

    Default Re: When I turn the screen back on it brings me to a blank screen

    Update:
    Received a new phone overnight from Verizon and all is now well with the replacement phone. Verizon Tech support was very good about the issue and working with me and what I had already done to try and trouble shoot the phone. Kudos to them.
  6. #6  
    Redx's Avatar

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    Default Re: When I turn the screen back on it brings me to a blank screen

    I got a blank screen and only a notification screen when i uninstalled go launcher ex. They had to reset it and its been fine since.

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