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- 01-08-2012, 08:53 AM
Thread Author #1
When I turn the screen back on it brings me to a blank screen.
Well, not completely blank. It still gives me the notification bar. Other than that, the only way for me to access anything is if I restart the phone, and that only lasts until I turn the screen off. This just started happening after having the D3 for months.
Any ideas? - 04-06-2012, 08:48 AM #2
Re: When I turn the screen back on it brings me to a blank screen
I have something thatbresembles this as well. My screen just randomly goes completely blank. I can tell there is something still going on in the background and have been able to shut it down and restart it a couple of times. But, usually it involves prying the back cover off and pulling the battery. Yesterday, I had to do a battery pull several times in order to get a normal screen to show. Sometimes I would get just a blank screen others it would get some crazy looking "matrix" colored screen filled with garbage? Then after a few battery pulls and threatening to do a factory restore it worked flawlessly again.
This has been going on now for awhile and seems to be getting worse. - 04-09-2012, 11:10 PM #3
Re: When I turn the screen back on it brings me to a blank screen
Did a factory reset and still had my problem. Called Verizon service and a replacement phone is on its way
- 04-09-2012, 11:44 PM #4
- 04-20-2012, 02:34 PM #5
Re: When I turn the screen back on it brings me to a blank screen
Update:
Received a new phone overnight from Verizon and all is now well with the replacement phone. Verizon Tech support was very good about the issue and working with me and what I had already done to try and trouble shoot the phone. Kudos to them. - 04-20-2012, 06:50 PM #6
Re: When I turn the screen back on it brings me to a blank screen
I got a blank screen and only a notification screen when i uninstalled go launcher ex. They had to reset it and its been fine since.


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