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    Default Droid MAXX Dropped once... cracked screen!!

    I've had the new Droid MAXX for a week and dropped it once and multiple cracks shoot across the screen… Kevlar backing…. great, but it won't stop it from shattering my screen? Anyone else have problems with the delicacy of this phone? I previously had the Droid Razr and have dropped that more than once to just have it walk away with a slight scratch. The weight of the phone and glass coming to the edges I am sure plays a roll. I shouldn't have to feel like I am carrying a new born infant every time I pull out my phone….
    Mokib likes this.
  2. #2  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Honestly, the kevlar is more for show & scratch resistance than anything. It can't do much about the shock of the phone hitting a hard surface. I think you're right - the glass going to the edges means there isn't much there to absorb an impact if the phone is dropped. The shock goes right to the glass if it lands on an edge of the phone.
    Tablets: 2nd gen Nexus 7 32gb, 1st gen Nexus 7 16gb
    Phone: Droid MAXX
    Retired: OG Droid, Droid RAZR (RIP), Galaxy Nexus (backup phone)
  3. #3  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    I put a bumper on mine because the otter box wasn't available when I got the phone. I haven't dropped it.. But I'm enjoying not having an otter box for once..

    The screen has always been the weak spot of a smartphone.. Hope u get it fixed soon.

    Using my Moto Droid Maxx
  4. #4  
    LOTL2's Avatar

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    Default Re: Droid MAXX Dropped once... cracked screen!!

    Your not alone plenty of cracked screens on these phones. I dropped mine from less than 2' off the floor and it cracked all the way across and chipped the edge in 2 places.
    I never liked the idea of having an Otterbox on my phone, but this phone needs one. I initially went with the Diztronic TPU case and then rethought it and got the Otterbox Defender.
    The edge to edge glass on these phones crack way to easily. Get yourself a good case.
  5. #5  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Absolutely hate how fragile this thing is. It really is an egg shell. Ya know, they spend millions and millions designing these things to look freaking awesome and they do. But...you are then required to bulk the crap out of it or it will shatter at the slightest nudge.

    And all this from a phone sold as rugged from gorilla glass and Kevlar.
  6. #6  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by redddog View Post
    Absolutely hate how fragile this thing is. It really is an egg shell. Ya know, they spend millions and millions designing these things to look freaking awesome and they do. But...you are then required to bulk the crap out of it or it will shatter at the slightest nudge.

    And all this from a phone sold as rugged from gorilla glass and Kevlar.
    Kevlar is for scratch resistance. If your phone falls on the edges you're risking a cracked screen. There is really no way around this other than not dropping the phone. I also wouldn't say this phone is any more fragile than any other phone. There are not an abnormal amount of complaints compared to other phones. Those that have the phone break will complain and those that don't break will not say a word. My friend has a Droid Maxx without a case and it landed on the top corner and left a dent in the top but no screen crack. This was from waist level on concrete.

    Luck of the draw sadly. Sorry for your loss.

    Sent from my Motorola Droid Maxx using Tapatalk 4
    doogald and Masheen like this.
  7. #7  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by Droidloyal View Post
    I've had the new Droid MAXX for a week and dropped it once and multiple cracks shoot across the screen… Kevlar backing…. great, but it won't stop it from shattering my screen? Anyone else have problems with the delicacy of this phone? I previously had the Droid Razr and have dropped that more than once to just have it walk away with a slight scratch. The weight of the phone and glass coming to the edges I am sure plays a roll. I shouldn't have to feel like I am carrying a new born infant every time I pull out my phone….
    my first screen cracked after 1 week with a drop about 2 feet out of my shirt pocket.I use my insurance and they sent me a brand new replacement. My second screen crack after exactly one week after I receive the new phone. It dropped about 3 feet into them very soft soil. I contacted motorola and told them they may have a defective screen. Of course they disagree. I have had Motorola smartphone for over 4 years and have never cracked screen and it propped it from 4 to 5 feet.it is a very nice phone however like somebody else described I have to treat it like a baby.
  8. #8  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by Shannon Monahan View Post
    my first screen cracked after 1 week with a drop about 2 feet out of my shirt pocket.I use my insurance and they sent me a brand new replacement. My second screen crack after exactly one week after I receive the new phone. It dropped about 3 feet into them very soft soil. I contacted motorola and told them they may have a defective screen. Of course they disagree. I have had Motorola smartphone for over 4 years and have never cracked screen and it propped it from 4 to 5 feet.it is a very nice phone however like somebody else described I have to treat it like a baby.
    Wow two phones in a week my advice stop dropping your phone. People crack me up no pun intended you drop a phone from 2-3 feet and the glass breaks and you are so shocked. I don't see Motorola advertising if you drop the phone it won't break then when you do drop it you blame build quality. This type of issue is going to become more pronounced phones are being built with edge to edge glass. This is going to increase the risk of a break it's just fact. Don't want it to break buy a case if you don't want a case don't drop it. If you drove your RAM pickup into a tree would you say the build quality sucked Dodge says it's RAM tough it's supposed to be the toughest truck in the world. No you wouldn't because you would sound like an i.d.i.o.t. You drop your phone it breaks it's your fault unless the manufacturer specifically states it won't break from xyz height.
    hub1 likes this.
  9. #9  
    aue123's Avatar

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    Default Re: Droid MAXX Dropped once... cracked screen!!

    I don't understand why people think that a phone should be indestructible, its made of glass. I treat every phone I have like its a newborn; I pay $650 for them. I don't use a case and I've never cracked a screen. period. If I decide to hand it to someone to take a picture I *always* note, it's a $650 phone. It's like owning a pair of glasses, do you drop them often? Hell no. Does the guy who bought a 250,000 Lambo avoid hitting pot holes? Hell yea they do. They avoid them like the plague.
    Masheen and UptownProject like this.
  10. #10  
    hal1's Avatar

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    Default Re: Droid MAXX Dropped once... cracked screen!!

    Got to have a case of some sort. absolutely not an option for me to go naked. Even just with my silicone case it has legions of protection over having nothing
  11. #11  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by hal1 View Post
    Got to have a case of some sort. absolutely not an option for me to go naked. Even just with my silicone case it has legions of protection over having nothing
    Agreed. There's no way I'd ever go without a case especially after I read how easy it was to crack the glass. I was going to get the shell holster case, but ended going with the better Otterbox. My little nephews always want to play with my phone so I wanted to make sure the phone had good enough protection.
  12. #12  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    People are shocked when you drop a phone 3 feet and the glass cracks? Drop a water glass on your kitchen floor and tell me if it breaks. Why do we expect something different?
  13. #13  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by marlin29311 View Post
    People are shocked when you drop a phone 3 feet and the glass cracks? Drop a water glass on your kitchen floor and tell me if it breaks. Why do we expect something different?
    Because a phone is not a glass.

    Posted via Android Central App
  14. #14  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by CrazyRussian007 View Post
    Because a phone is not a glass.

    Posted via Android Central App
    The screen is glass so technically it's "a glass" of sorts.

    Sent from my Droid Maxx using Tapatalk
    aue123 likes this.
  15. #15  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by Eclipse2K View Post
    The screen is glass so technically it's "a glass" of sorts.

    Sent from my Droid Maxx using Tapatalk
    There is also some metal in the phone - does it make a bulldozer? Or a hammer? Of sort?

    Posted via Android Central App
    Masheen likes this.
  16. #16  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by CrazyRussian007 View Post
    There is also some metal in the phone - does it make a bulldozer? Or a hammer? Of sort?

    Posted via Android Central App
    No but you're acting as if glass shouldn't crack just because it's built on a phone platform. It's glass and there is no way around that no matter how hard you try.
  17. #17  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by Eclipse2K View Post
    No but you're acting as if glass shouldn't crack just because it's built on a phone platform. It's glass and there is no way around that no matter how hard you try.
    That I agree with - a glass can and will break; I just didn't agree with analogies.

    To the OP, sorry your phone broke, all we need to be is careful but accidents do happen.

    Posted via Android Central App
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  18. #18  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Dropped mine while riding my bike at 20mph and it's barely scratched.

    Posted via Android Central App
    Droid MAXX and iPad 4. Best combo.
  19. #19  
    hal1's Avatar

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    Default Re: Droid MAXX Dropped once... cracked screen!!

    There's are very few consumer products (not a wrench or screwdriver) that own that I wouldn't expect to be damaged if I dropped it, especially an electronic device.
  20. #20  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    This thread brings up a good point: That edge-to-edge glass looks terrific, but, at least with the current glass technology used, doesn't lend itself to robustness.
  21. #21  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    I ran my droid over with a car. screen down and didn't get a scratch.

    Posted via Android Central App
    Last edited by akajacen; 01-19-2014 at 08:59 AM.
  22. #22  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Drop any phone and it has the potential to break one way or another. Sometimes, nothing will occur. Really depends on how it lands. How many times one drops their phone is irrelevant. If it happens to land in a way that causes a stress level that exceeds any part of the phone's screen's ability to handle it, it will break.

    That said, the use of stronger materials doesn't necessarily equate to having a more durable phone. Consider the demands of the typical consumer of the Maxx. We want a bigger screen, thin profile, big battery and perhaps light weight. Using a stronger material gives the engineer some flexibility to use less of the material and achieve the same overall durability as outgoing technology by using less of the material. This can reduce the weight and required size, while being able to stuff more into the phone. It would be hard not to ask an engineer working for any phone company not to come up with options that push the limits of those goals.
  23. #23  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    If consumers were willing to (1) pay for and (2) embrace durable phones there would be more options on the market. Let's be honest, there's a very small niche crowd that wants a bulky, heavy, non-sexy looking phone. OEMs are building what sells - edge to edge glass, shiny lightweight materials, and thin non-durable devices that have a EOL of 2-3yrs. That's where the case makers stepped in and you can buy cases to protect the phone. You can't have it both ways right now, its not economical for the OEM or the consumer.

    Posted via Android Central App
    Save a kitten, use an Android
  24. #24  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Hopefully, cracked and shattered screens will soon be a thing of the past:
  25. #25  

    Default Re: Droid MAXX Dropped once... cracked screen!!

    Quote Originally Posted by Old Stoneface View Post
    Hopefully, cracked and shattered screens will soon be a thing of the past:
    Just one question....Are we sure phone manufacturers are interested in building unbreakable phones?
    LinuxWeather likes this.
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