1. slumkid's Avatar
    Since the update, the Motorola Assist app doesn't seem to be working correctly. I set the phone to be silent at night, and have the ringer turn back on in the morning. (It was also nice that this turned off that annoying wireless charging sound, but I guess that's gone for everybody).

    After the update, the ringer no longer turns back on in the morning. I never noticed if all of the volumes turn off at night, or just the ringer, but they are all on in the morning except for the ringer. This is NOT GOOD, because it it is causing me to miss calls because I forget the ringer is off.

    I have turned the app off and on, changed the times on the app, cleared the cache and data on the app and turned the phone off and back on, and nothing works.

    Any ideas?

    Thanks
    11-12-2013 08:25 AM
  2. CrazyRussian007's Avatar
    It's a known issue after the update and I have yet to see the solution
    11-12-2013 09:42 AM
  3. doogald's Avatar
    I haven't seen that *unless* I manually change the volume during sleep time. So, if you accidentally hit vol up or vol down during sleep time, the normal volume will not be restored.

    If you cannot fix it, just switch to a different profile manager. Llama is good, and free.
    11-12-2013 10:26 AM
  4. CrazyRussian007's Avatar
    I just tried clearing cache and data for the Assist, in the addition of clearing cache partition in the recovery. We'll see if tomorrow my ringer returns after the sleep activity is over.
    11-12-2013 01:45 PM
  5. slumkid's Avatar
    Made sure I didn't mess with the volumes, and the problem is still occurring. Turned off Assist and downloaded Llama...hopefully that will do the trick for me.
    11-13-2013 09:52 AM
  6. vbtrud44's Avatar
    I'm having the same problem. My ringtone and notifications remain silent.

    Sent from my XT1080 using AC Forums mobile app
    11-20-2013 06:42 PM
  7. bhameyedoc's Avatar
    I'll add to the list of people having this problem. It happens every morning when my phone comes out of sleep mode.
    11-21-2013 11:16 AM
  8. CrazyRussian007's Avatar
    What I dont understand is, while I'm experiencing the same issue, SOMETIMES it works - very rarely but in a few instances the phone returned to the normal sound profile after the "Sleep" activity in Moto Assist. Weird.
    11-21-2013 11:32 AM
  9. doogald's Avatar
    I hate to quote myself, but
    If you cannot fix it, just switch to a different profile manager. Llama is good, and free.
    11-21-2013 02:34 PM
  10. bhameyedoc's Avatar
    The new update to Assist in the Play Store seems to have fixed this problem for me.
    doogald likes this.
    11-22-2013 11:09 AM
  11. CrazyRussian007's Avatar
    The new update to Assist in the Play Store seems to have fixed this problem for me.
    The update made no difference for my phone - installed the update yesterday but this morning the sleep activity still left the phone in the muted state

    Posted via Android Central App
    11-22-2013 07:50 PM
  12. slumkid's Avatar
    After lack of success with Llama and Tasker, I went back to Assist a couple of days ago. Cleared data and cache on the app first, then powered the phone off an on. Its been working great for 2 days - even before I updated the Assist app ( I hope the update doesn't screw it up again)
    gamefreak715 and Deron Baker like this.
    11-22-2013 09:14 PM
  13. Deron Baker's Avatar
    The update didn't help me. I just woke up to see my ringer is still silenced, even though sleep mode is not active.

    Let me try the delete data and clear cache trick.

    Sent from my XT1080 using Tapatalk
    11-23-2013 09:16 AM
  14. bhameyedoc's Avatar
    Scratch my earlier post. It worked the first time, now it's back to not changing after sleeping hours again. I guess I'll go back to Llama!
    11-23-2013 12:02 PM
  15. jameskk1's Avatar
    I was having this problem before the update. I figured the update would fix it. Also had a big problem where my txt/hangout notifications would disappear after being on silent/bluetooth/assist.
    11-23-2013 03:40 PM
  16. slumkid's Avatar
    Well, my problem is back again after I updated Assist from the play store. I give up. Downloaded a nice little app called Silence. Very simple, and I can schedule when I want the sound to go off, and will also turn off WiFi, Bluetooth and data. Works with the calendar too. Good enough for me..
    11-23-2013 04:14 PM
  17. Snapdawg's Avatar
    LIke everyone else, I've had the issue with Motorola Assist but I've also has the issue when I manually silence the phone. The following morning, I selected the "normal" volume icon only to find that my sound level was now at a whisper. This happened repeatedly. Regardless, I'm going to try one of the apps mentioned and see if this fixes the issue.
    11-24-2013 08:55 AM
  18. Deron Baker's Avatar
    I have used Volume Ace https://play.google.com/store/apps/d....volumeacefree

    That is the free version link. I actually have the paid version. Used it on 3 phones and it works pretty well. The paid version is needed to run a schedule. I got this mainly because it can be programmed to lower the volume of my music when I plug in earbuds, saving my hearing. I suppose I will stop the Motorola Assist sleep mode and go back to using this schedule.

    Oh but I should add that this app has no way to selectively let callers ring through. So it's not a complete replacement of Motorola Assist.

    What a shame. Let's add another check to the list of Droid Maxx problems.

    Sent from my XT1080 using Tapatalk
    11-25-2013 01:01 AM
  19. Vicky Spit's Avatar
    Well dang. It's July 2014 and my new Moto X does this, which is why I am here now.

    Should I assume this will never work properly then? What a bummer. Seems like a simple enough program. What gives.
    07-20-2014 04:17 PM

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