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  1. Thread Author  Thread Author    #1  
    Costa Wit D's Avatar

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    Default Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Hi, I recently purchased a Droid Maxx and am trying to download the device manager on my Mac, so that I can organize photos etc and create and arrange folders etc. Previously on my Droid Bionic, when I plugged in the phone it showed up as a drive. This isn't happening with the Maxx.

    Upon plugging in the phone via USB the following icon appears on my desktop.

    Click image for larger version. 

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    After double clicking on that icon the following window opens
    Click image for larger version. 

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    Then I get the "Motorola Device Manager Installer", which checks for updates. After the download is complete and prompts me to "Install Now" I click that.
    Click image for larger version. 

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    I follow the prompts, give permissions, enter my mac's admin password and I get the "installation was successful" window.
    Click image for larger version. 

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    Afterwards the Device manager does not show up in my application folder. I have tried restarting the computer, and still no joy.

    I have followed these steps about a dozen times now in the hope that I had to catch up with the updates, but that hasn't worked.

    Suggestions?
  2. #2  
    doogald's Avatar

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    Default Re: Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Install Google's Android Device Manager: Android.com

    That works (at least on 10.7.5). When you install then run this, every time you USB attach the phone, it will launch.
  3. #3  
    Averix's Avatar

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    Default Re: Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Never got that software to work with the MAXX. I think it's only compatible with previous models regardless of what links/docs say.

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