Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Hi, I recently purchased a Droid Maxx and am trying to download the device manager on my Mac, so that I can organize photos etc and create and arrange folders etc. Previously on my Droid Bionic, when I plugged in the phone it showed up as a drive. This isn't happening with the Maxx.

    Upon plugging in the phone via USB the following icon appears on my desktop.

    Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5-screen-shot-2013-12-17-10.47.28-am.png

    After double clicking on that icon the following window opens
    Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5-screen-shot-2013-12-17-10.49.18-am.png

    Then I get the "Motorola Device Manager Installer", which checks for updates. After the download is complete and prompts me to "Install Now" I click that.
    Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5-screen-shot-2013-12-17-10.53.29-am.png

    I follow the prompts, give permissions, enter my mac's admin password and I get the "installation was successful" window.
    Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5-screen-shot-2013-12-17-10.55.20-am.png

    Afterwards the Device manager does not show up in my application folder. I have tried restarting the computer, and still no joy.

    I have followed these steps about a dozen times now in the hope that I had to catch up with the updates, but that hasn't worked.

    Suggestions?
  2. #2  

    Default Re: Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Install Google's Android Device Manager:

    That works (at least on 10.7.5). When you install then run this, every time you USB attach the phone, it will launch.
  3. #3  
    Averix's Avatar

    Posts
    647 Posts
    ROM
    Stock on most

    Default Re: Droid Maxx, Manager won't install after repeated attempts, Mac OS 10.8.5

    Never got that software to work with the MAXX. I think it's only compatible with previous models regardless of what links/docs say.

Similar Threads

  1. Replies: 5
    Last Post: 03-02-2014, 08:18 AM
  2. Samsung Galaxy S3 in Canada - After recent 4.3 update, phone fails to call out.
    By Geezertron in forum Samsung Galaxy S3 in Canada (Bell/Telus/Rogers)
    Replies: 4
    Last Post: 01-25-2014, 01:36 PM
  3. Replies: 7
    Last Post: 12-30-2013, 12:00 PM
  4. My unlocked at&t galaxy s4 won't get 4.3 update
    By herr_brightside in forum Samsung Galaxy S4
    Replies: 0
    Last Post: 12-17-2013, 08:51 AM
  5. Replies: 1
    Last Post: 12-17-2013, 08:35 AM

Posting Permissions

B