Results 1 to 8 of 8
  1. Thread Author  Thread Author    #1  

    Default scratched screen :(

    So I lightly dropped my phone on tile and I picked it up and there's a scratch along the left of the screen its really thin and not that noticible on darker screens but on a white screen its bright as day so my question is will Verizon fix this for me or how else can I fix this

    Posted via Android Central App
  2. #2  
    Unobtanium's Avatar

    Posts
    320 Posts
    Global Posts
    321 Global Posts
    ROM
    Stock

    Default Re: scratched screen :(

    Damage is generally not covered by the standard warranty. If you have the "insurance" Verizon sells, they would swap your phone out for the deductible.

    Alternatives: (1) Go pay full retail for a new phone. (2) If you have a line eligible for upgrade, I think the Maxx is down to $149 on a two-year contract. (3) Craigslist, swappa, e-bay, etc. (4) Live with it.

    What happened to you is why some people have screen protectors and/or cases.

    Posted from my XT1080M
    ************************************************
    Current Personal Devices: Droid MAXX XT1080M; Sero 7 Pro
    Previous Personal Devices:
    Compaq HPC / Palm IIIc / Moto Bag Phone / Moto Flip Phone / StarTAC 7860 / StarTAC 7868 / v60s / GZ1 Type V / GZ1 Boulder / Thunderbolt
    ******************************************************
    Current Work Device: iPhone4
    Previous Work Devices:
    Moto "Lingo" L3000 iDEN / R750 / i355 / i580 + BB 8703 / BB 8830 / BB8330 / i576 + BB 9650 Storm
  3. Thread Author  Thread Author    #3  

    Default Re: scratched screen :(

    Is there any possible way to fix it

    Posted via Android Central App
  4. #4  

    Default Re: scratched screen :(

    There are places that replace screens and glass. Price can vary. The glass on a friends HTC phone had to be replaced and there were companies that made replacement glass, so it was around $100. One of my nieces had a Samsung Stratosphere and since the only place you can get glass is from Samsung, and they aren't cheap, the replacement cost was around $275. The glass is usually more expensive that the screen itself. My old Droid Incredible needed the amoled screen replaced, and it cost around $75.
  5. #5  
    Unobtanium's Avatar

    Posts
    320 Posts
    Global Posts
    321 Global Posts
    ROM
    Stock

    Default Re: scratched screen :(

    Quote Originally Posted by Androidaboveall View Post
    Is there any possible way to fix it

    Posted via Android Central App
    Echoing what vzwuser76 said, there are cell phone service/repair places. Depending on where you are located, there may be one or more
    One brand I have seen, but not used, is "CPR" Cell Phone Repair. If you are in or near a college town, you might find more than one.

    If they can repair it, they will replace the screen. There is no way that I know of to fix a scratch in Gorilla Glass.

    Posted from my XT1080M
    ************************************************
    Current Personal Devices: Droid MAXX XT1080M; Sero 7 Pro
    Previous Personal Devices:
    Compaq HPC / Palm IIIc / Moto Bag Phone / Moto Flip Phone / StarTAC 7860 / StarTAC 7868 / v60s / GZ1 Type V / GZ1 Boulder / Thunderbolt
    ******************************************************
    Current Work Device: iPhone4
    Previous Work Devices:
    Moto "Lingo" L3000 iDEN / R750 / i355 / i580 + BB 8703 / BB 8830 / BB8330 / i576 + BB 9650 Storm
  6. Thread Author  Thread Author    #6  

    Default Re: scratched screen :(

    I looked it up and I saw that on Motorola . com it says for a year after my phone is purchased I can send it into them and they can fix it so should I contact them

    Posted via Android Central App
  7. #7  
    Unobtanium's Avatar

    Posts
    320 Posts
    Global Posts
    321 Global Posts
    ROM
    Stock

    Default

    You can try it - and I would, too - the worst they can do is say, "no, damage isn't covered under the warranty."
    Last edited by Unobtanium; 01-01-2014 at 01:48 PM.
    ************************************************
    Current Personal Devices: Droid MAXX XT1080M; Sero 7 Pro
    Previous Personal Devices:
    Compaq HPC / Palm IIIc / Moto Bag Phone / Moto Flip Phone / StarTAC 7860 / StarTAC 7868 / v60s / GZ1 Type V / GZ1 Boulder / Thunderbolt
    ******************************************************
    Current Work Device: iPhone4
    Previous Work Devices:
    Moto "Lingo" L3000 iDEN / R750 / i355 / i580 + BB 8703 / BB 8830 / BB8330 / i576 + BB 9650 Storm
  8. #8  
    cordoni's Avatar

    Posts
    934 Posts
    ROM
    Stock

    Default Re: scratched screen :(

    A wet apply screen protector like zag invisible shield will often mask light scratches. If it is deep, then it may not. Cost $20 at best buy and they will install it for another $7.

    Posted via Android Central App
    "Give it time. You will be assimilated, resistance is futile. You are only here to serve the green R2D2. posted by HKM"

    If someone helps you find an answer, please Thank them with the button in their post.

Similar Threads

  1. LG G Pad intermittent screen brightness variation
    By jwnicholson in forum LG G Pad 8.3 Google Play edition
    Replies: 4
    Last Post: 01-09-2014, 11:52 AM
  2. Evo 4g LTE touch screen suddenly stopped working
    By Nate McAbee in forum HTC EVO 4G LTE
    Replies: 1
    Last Post: 01-07-2014, 09:51 AM
  3. Screen Protectors?
    By Kolten Nay in forum Samsung Galaxy S4
    Replies: 13
    Last Post: 01-04-2014, 08:04 PM
  4. Help on Samsung Note 3 Standard Home Screen
    By jsiman in forum General Help and How To
    Replies: 3
    Last Post: 12-31-2013, 03:16 PM
  5. Forgot Lock Screen Pin/Pattern
    By jbsmith_05 in forum Verizon Galaxy S3
    Replies: 3
    Last Post: 12-31-2013, 12:39 PM

Posting Permissions

B