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  1. Thread Author  Thread Author    #1  

    Default Touchless won't let me train

    Every time I go to the touch less control app it won't let me train it, saying that there is music playing, even when I'm in a completely quiet room, all internet windows and apps are closed.

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  2. #2  
    Scrambler#AC's Avatar

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    Default Re: Touchless won't let me train

    I would go to the app in the settings menu and force close it and clear the cache. Often, that fixes problems like this.
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  3. #3  
    DefectiveWeeble's Avatar

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    Default Re: Touchless won't let me train

    Also, make sure you have the newest version of Touchless Controls from the play store. I had the same problem with training my phone when I first got it, but the update fixed it like a charm.

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  4. Thread Author  Thread Author    #4  

    Default Re: Touchless won't let me train

    Thank you for your responses. I force closed it and still got the same message and I already have the newest version of the app. Play store doesn't have an update available at this time.
  5. Thread Author  Thread Author    #5  

    Default Re: Touchless won't let me train

    I should probably add that my husband got the same phone about a week before me and he didn't have any problems setting up this app.
  6. Thread Author  Thread Author    #6  

    Default Re: Touchless won't let me train

    I also cleared the cache when I force closed it.
  7. #7  

    Default Re: Touchless won't let me train

    Do you have a case on the phone? If so, I wonder if it is blocking the microphones. There are two on the back - one just about the right speaker grill and one below the Verizon logo to the right, where there are three small vertical holes.

    If that's not it, and a factory data reset doesn't allow you to train, it sounds like an issue for warranty replacement. (I'd do the touchless control setup right after the FDR.)

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