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  1. Thread Author  Thread Author    #1  

    Default My phone keeps resetting itself constantly, any ideas?

    So yesterday my phone decided to reboot itself every 3 minutes, out of nowhere. It has continued into today. When I use it for more than 3 consecutive minutes it seems to do it more often. I'm running 4.4 kitkat unrooted, no custom roms or anything. I have been running 4.4 fine for about a month. I'm really confused as to why this started. I did a factory reset, but it's still happening.

    Any ideas? Did my phone just die?
  2. #2  
    SeigaGen's Avatar

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    Kang/CM10

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Have you cleared the cache of the Maxx yet? Try going into fastboot mode and clear the cache. Or perform a factory data reset. If it randomly restarts after that, then it sounds like you might have a defective device.

    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro
    Motorola Droid Maxx

    Samsung Galaxy Nexus - RIP
    CM10 Jellybro Jelly Bean

    Asus Nexus 7
    AOKP JB Milestone 1
  3. #3  
    SeigaGen's Avatar

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    624 Posts
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    Kang/CM10

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Quote Originally Posted by SeigaGen View Post
    Have you cleared the cache of the Maxx yet? Try going into fastboot mode and clear the cache. Or perform a factory data reset. If it randomly restarts after that, then it sounds like you might have a defective device.

    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro


    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro
    Motorola Droid Maxx

    Samsung Galaxy Nexus - RIP
    CM10 Jellybro Jelly Bean

    Asus Nexus 7
    AOKP JB Milestone 1
  4. Thread Author  Thread Author    #4  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Quote Originally Posted by SeigaGen View Post
    Have you cleared the cache of the Maxx yet? Try going into fastboot mode and clear the cache. Or perform a factory data reset. If it randomly restarts after that, then it sounds like you might have a defective device.

    yes cleared the cache, that didn't work, so i did a factory reset, that didn't work either

    for what it's worth it seems to happen less often when I have it charging

    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro
  5. #5  
    SeigaGen's Avatar

    Posts
    624 Posts
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    Kang/CM10

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Try changing the runtime... If you have it as Dalvik, switch to ART... Or vice versa. Its under development options.

    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro
    Motorola Droid Maxx

    Samsung Galaxy Nexus - RIP
    CM10 Jellybro Jelly Bean

    Asus Nexus 7
    AOKP JB Milestone 1
  6. Thread Author  Thread Author    #6  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Quote Originally Posted by SeigaGen View Post
    Try changing the runtime... If you have it as Dalvik, switch to ART... Or vice versa. Its under development options.

    Sent from my XT1080M (Droid Maxx) using Tapatalk 4 Pro

    Tried that, and it's still happening
  7. #7  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Try booting into Safe Mode, which disables all 3rd party apps. If the problem persists, then it's an issue with your system software or hardware, and it's time to ask for a replacement. If the problem goes away, there's some app that you installed or updated that is causing problems. It's just hard to pinpoint which one.

  8. Thread Author  Thread Author    #8  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    I
    Quote Originally Posted by B. Diddy View Post
    Try booting into Safe Mode, which disables all 3rd party apps. If the problem persists, then it's an issue with your system software or hardware, and it's time to ask for a replacement. If the problem goes away, there's some app that you installed or updated that is causing problems. It's just hard to pinpoint which one.

    I booted into safe mode, and it even says safe mode in the bottom left corner but all my 3rd party apps are still there and work...
  9. #9  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    That shouldn't be happening. Probably time to talk to Verizon and/or Motorola about a replacement.
  10. #10  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    error--double post
  11. Thread Author  Thread Author    #11  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Quote Originally Posted by B. Diddy View Post
    That shouldn't be happening. Probably time to talk to Verizon and/or Motorola about a replacement.
    Also, just recently my video recording is producing unbearable static in the background. This happens when I'm recording with any app (camera/snapchat/etc). Man I don't know what happened with this phone it was working fine last week, and nothing happened to it since
  12. #12  

    Default Re: My phone keeps resetting itself constantly, any ideas?

    Quote Originally Posted by mozzarella72 View Post
    Also, just recently my video recording is producing unbearable static in the background. This happens when I'm recording with any app (camera/snapchat/etc). Man I don't know what happened with this phone it was working fine last week, and nothing happened to it since
    Electronic devices have a "burn in" period. Basically that means that solid state devices usually fail very quickly or after a very very long time. The problem is that "quickly" in electronic terms now days may be 20,000 cycles. So, it sounds like you may have gotten a device that didn't pass the "burn in" period on one of its components. It happens. That's why we have warranty.

    Sent from my XT1080 using Tapatalk

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