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  1. Thread Author  Thread Author    #1  
    tdawg00's Avatar

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    Thumbs down Google Hangouts video calls crash upon initiation

    Recently, I have tried to start or answer a video call. As soon I start the call, the Hangouts app crashes. Ive cleared everything! I even deleted some apps. But whats funny is that if I restart the phone and quickly make a call, it works. Minutes later instant crash. Suggestions?
  2. #2  
    josh44#AC's Avatar

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    Default

    Same here. Weird thing also was that Skype was doing the exact same thing. Tango worked though.

    Posted via Android Central App
  3. #3  
    xweb10's Avatar

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    Default Re: Google Hangouts video calls crash upon initiation

    ART?

    Sent from my XT1080 using AC Forums mobile app
  4. Thread Author  Thread Author    #4  
    tdawg00's Avatar

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    Default Re: Google Hangouts video calls crash upon initiation

    No; I had it on Dalvik for a while.

    - - - Updated - - -

    I has to be something with new Google play Services.
    Thanked by:
    xweb10 
  5. #5  

    Default Re: Google Hangouts video calls crash upon initiation

    Did anyone find a solution to this?? I just discovered Im having this problem.
  6. #6  
    Piper5150's Avatar

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    Default Re: Google Hangouts video calls crash upon initiation

    So I'm having a similar problem, Skype won't work, no video cameras work, and live sound recording doesn't work either. DROID MAXX.

    Posted via Android Central App
  7. #7  

    Default Re: Google Hangouts video calls crash upon initiation

    Quote Originally Posted by Piper5150 View Post
    So I'm having a similar problem, Skype won't work, no video cameras work, and live sound recording doesn't work either. DROID MAXX.

    Posted via Android Central App
    Go into the Google search app, find the menu control on the bottom, settings, voice, OK Google detection, and turn it off for detection on any screen.

    (There really needs to be a sticky for this...)
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    Piper5150 and Hgouck like this.
  8. #8  
    Piper5150's Avatar

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    Default Re: Google Hangouts video calls crash upon initiation

    Wow, yeah thanks! I was just about to post what I found from the Motorola support forums:

    " The only*fix*is to deactivate the "ok google" detection under the google search app.

    *Go into the google search app > click the 3 vertical dots at the bottom right > go to settings> go to voice> go to *"ok google" detection > uncheck the box next to "From Google Search app"

    *Then someone else followed up with:

    " Leave it off. Its for phones that don't have the always listening feature like ours. OK google will still work with it off."

    Thanks! I wish I'd known this sooner when my kid was born last Tuesday! Not that I wanted to record her popping out but her first moments would have been nice! 👣

    Posted via Android Central App
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    mspace81 likes this.
  9. #9  

    Default Re: Google Hangouts video calls crash upon initiation

    Quote Originally Posted by Piper5150 View Post
    Thanks! I wish I'd known this sooner when my kid was born last Tuesday! Not that I wanted to record her popping out but her first moments would have been nice! 👣

    Posted via Android Central App
    You're welcome, and congratulations!

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