Rebooted, restarted, checked volume...nothing working. This is my daughter's droid turbo 2. Any ideas on media volume? Would appreciate any help. Thanks
From what you're describing, am I correct in assuming that other sounds play normally (like ringtones, notifications, alarms, speakerphone call volume)? Does it work over wired or Bluetooth headphones?
That's weird. Does this happen in Safe Mode? Power Up in Safe Mode - DROID TURBO 2 BY MOTOROLA | Verizon Wireless
Possibly some app misbehaving and interfering with that function. If it happens again, try my previous suggestions. Take care!