4 hours into buying the Turbo (64GB Ballistic Nylon), the phone/screen isn't as indestructible as it seems. Perhaps I put a lot of pressure on it, but as I was moving desks today for work, the phone cracked right in the middle and the screen basically became useless. It was still responsive with touch, but no point if you can't see anything.
Advice for anyone who keeps it in their pockets, without a case, and moves things...take it out of your pocket. I don't know if this would've made a difference, but maybe the crack would've been prevented if the screen wasn't facing out? Either way, with enough pressure applied, your phone can break. I even felt a slight crack on the back of the phone itself.
Unfortunately, I can't get a replacement until Saturday morning. The tech rep at Verizon was really helpful, but as my Turbo was probably the first victim, things in their system were a little glitchy. So I wasn't able to resolve anything just yet. Just sucks that I have to use this free replacement within the first day of owning the phone. :-\
Advice for anyone who keeps it in their pockets, without a case, and moves things...take it out of your pocket. I don't know if this would've made a difference, but maybe the crack would've been prevented if the screen wasn't facing out? Either way, with enough pressure applied, your phone can break. I even felt a slight crack on the back of the phone itself.
Unfortunately, I can't get a replacement until Saturday morning. The tech rep at Verizon was really helpful, but as my Turbo was probably the first victim, things in their system were a little glitchy. So I wasn't able to resolve anything just yet. Just sucks that I have to use this free replacement within the first day of owning the phone. :-\