Here's my initial list of complaints after one day with the phone, three trips to the Verizon store, and about 6 hours on the phone with Verizon tech support.
There is no way to sync bookmarks from my laptop to this phone. Google apparently has not figured out how to sync across multiple devices. Verizon tech support advised me to use a third party ap. I got my bookmarks on my phone using Xmarks, but there are no folders in Xmarks, just a long list of hundreds of disorganized links. This is nuts.
I can't figure out any way to create bookmark folders in the Chrome browser on this phone. Maybe there's a way but it's not intuitive and I couldn't find an answer online.
You can't talk on the phone and surf the net at the same time. Are you kidding me? My old Droid X could do that. I remember the commercials years ago where they bragged about that and rubbed Apple's face in it. Verizon tech support told me there will never be a fix. That's a giant step backwards.
No tethering. I had Easy Tether on my old phone and it worked flawlessly. It cost ten bucks, I used it for years. I could connect with a cable and avoid wireless hacking. Verizon tech support confirmed that the phone can't be tethered without signing up for Mobile Hotspot at $10 a month. Very cool Verizon, you've found yet another way to screw your customers.
When I first attached the phone to the computer nothing happened, the computer did not acknowledge the phone. I waited a long time on hold and got a person who was so stupid they couldn't even understand the problem. They told me they were switching me to "Tier 2" which entailed another very lengthy wait on hold. I spent about half an hour with a Verizon tech support guy who couldn't figure it out. He put me hold to call Motorola tech support. While on hold I figured it out myself (USB connection settings are hidden in the Storage menu). I waited 20 minutes for the tech support guy to get back on the line. He told me Motorola couldn't figure it out either. I told him how to fix it and he thanked me profusely for doing his job better than him.
I saw nothing but rave reviews before my purchase. No one mentioned these (what I consider to be) major flaws. Had I known all of this I would never have bought the Droid Turbo.
There is no way to sync bookmarks from my laptop to this phone. Google apparently has not figured out how to sync across multiple devices. Verizon tech support advised me to use a third party ap. I got my bookmarks on my phone using Xmarks, but there are no folders in Xmarks, just a long list of hundreds of disorganized links. This is nuts.
I can't figure out any way to create bookmark folders in the Chrome browser on this phone. Maybe there's a way but it's not intuitive and I couldn't find an answer online.
You can't talk on the phone and surf the net at the same time. Are you kidding me? My old Droid X could do that. I remember the commercials years ago where they bragged about that and rubbed Apple's face in it. Verizon tech support told me there will never be a fix. That's a giant step backwards.
No tethering. I had Easy Tether on my old phone and it worked flawlessly. It cost ten bucks, I used it for years. I could connect with a cable and avoid wireless hacking. Verizon tech support confirmed that the phone can't be tethered without signing up for Mobile Hotspot at $10 a month. Very cool Verizon, you've found yet another way to screw your customers.
When I first attached the phone to the computer nothing happened, the computer did not acknowledge the phone. I waited a long time on hold and got a person who was so stupid they couldn't even understand the problem. They told me they were switching me to "Tier 2" which entailed another very lengthy wait on hold. I spent about half an hour with a Verizon tech support guy who couldn't figure it out. He put me hold to call Motorola tech support. While on hold I figured it out myself (USB connection settings are hidden in the Storage menu). I waited 20 minutes for the tech support guy to get back on the line. He told me Motorola couldn't figure it out either. I told him how to fix it and he thanked me profusely for doing his job better than him.
I saw nothing but rave reviews before my purchase. No one mentioned these (what I consider to be) major flaws. Had I known all of this I would never have bought the Droid Turbo.
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