07-21-2014 03:50 PM
  1. jfd3's Avatar
    Wife's Droid ultra was working just fine. Half way through our vacation in Italy all of a sudden her phone stopped being able to charge while on. If I turn off the phone it charges just fine.
    The only changes on the phone was she allowed 4.4.4 to be installed. I can not remember if we tried to charge it while on after the update.
    Thoughts?

    Posted via Android Central App
    07-21-2014 02:34 PM
  2. dpham00's Avatar
    Have you tried another charger and cable?

    Sent from my Verizon Samsung Galaxy Note 3
    07-21-2014 03:43 PM
  3. jfd3's Avatar
    Yes and different cables too. The original charger still works as it charges the phone when shutdown. The charger also charges my nexus 7 tablet just fine too.
    It's the ultra that is having the issue.

    Posted via Android Central App
    07-21-2014 03:50 PM

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