.621 Update bricked my husband's phone

**msugrad598** · 04-15-2012, 11:56 AM

I downloaded the update this morning and when the phone restarted, it was gone. I contacted Motorola and they are going to fix it. Has anyone else had this problem? I didn't contact Verizon because I figured they wouldn't do anything.

**Scuzzelbutt** · 04-17-2012, 09:33 AM

Seems to have bricked mine too. It is stuck at the bootloader screen. It says "Err"A5,70,00,00,23"

**BigSwoe** · 04-17-2012, 04:45 PM

Same here on my wife's phone. Went to VZW store and they are sending me another.

**msugrad598** · 04-18-2012, 05:34 AM

Originally Posted by Scuzzelbutt

Seems to have bricked mine too. It is stuck at the bootloader screen. It says "Err"A5,70,00,00,23"

That is the same thing that happened to us. Ours should arrive at Motorola's repair center today and we should have it back in 5-7 business days. Hubby is pretty upset about not having a phone right now.

**msugrad598** · 04-18-2012, 05:36 AM

Originally Posted by BigSwoe

Same here on my wife's phone. Went to VZW store and they are sending me another.

Wow, I'm impressed they are doing anything about it. I figured they would say tough luck and that's why we didn't even bother with them.

**msugrad598** · 04-25-2012, 11:54 AM

Well found out today that Motorola could not fix the phone, so they are sending a replacement. Hubby will have to recreate his contacts since the phone died before we could back it up, but at least we will not have to pay for a replacement phone.

**Hi_Tech_Redneck** · 04-27-2012, 12:02 PM

Have a question along the same lines. Any way to stop ota's without rooting phone? Trying to stop. 621 from even downloading. Nevermind.

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