07-13-2010 09:14 AM
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  1. homeylarry's Avatar
    ok so i walked in to the Verizon store having finally convinced myself that the X is for me and i started talking to a CSR about it and asked if i could order one. she said she could put me on the "Pre Order Appointment List" so i said ok and i have a "Pre Order Appointment" for July 15th and no one could give me a straight answer on wtf the "Pre Order Appointment" actually means. I even flirted up the CSR and found nothing out....(i do have a date tomorrow though) she legitimately knows nothing so i ask...

    WTF is a "Pre Order Appointment"?
    am i just better off going to Best Buy?
    Oj467 likes this.
    07-07-2010 08:47 PM
  2. largeselection's Avatar
    Maybe this is the "midnight on the 14th launch" described in the post with those who received their droid xs early...
    07-07-2010 09:07 PM
  3. Oj467's Avatar
    I'm going to have to stop by my VZW store now as the reps there both assured me there were going to be "plenty to go around" and that I didn't need to do anything special short of showing up on the 15th and leaving with 2 new X's.

    Thanks for the heads-up.
    07-07-2010 09:12 PM
  4. homeylarry's Avatar
    its not, my appointment is for 3pm on the 15th...
    07-07-2010 09:13 PM
  5. largeselection's Avatar
    Hmm. Interesting...I'll have to call and investigate.
    07-07-2010 09:28 PM
  6. TurboCam's Avatar
    its not, my appointment is for 3pm on the 15th...
    3pm??? sounds like you might be SOL that late in the day!

    VZW put me on "the list" last week, and they said the best bet is to come first thing in the morning. by being on the list, they said they'd call everyone on the list to let them know how many phones they'l have in store and what time the store will open on the 15th.
    07-08-2010 06:59 AM
  7. tmax1964's Avatar
    I'm going to have to stop by my VZW store now as the reps there both assured me there were going to be "plenty to go around" and that I didn't need to do anything special short of showing up on the 15th and leaving with 2 new X's.

    Thanks for the heads-up.
    I went into a verizon store last week who put my name on a list, which I was the first person on this list. he said not to worry there will be plenty of droid x's to go around it wont be the incredible, different company makes it no problem with parts
    07-08-2010 07:30 AM
  8. jdk2's Avatar
    I went into a verizon store last week who put my name on a list, which I was the first person on this list. he said not to worry there will be plenty of droid x's to go around it wont be the incredible, different company makes it no problem with parts
    I've highlighted the most troubling part of your post
    07-08-2010 07:55 AM
  9. smoke_show's Avatar
    I talked to one of the reps at my local BB and he also reassured me that there would be plenty to go around. He told me they do this so that there isn't MASS CHAOS once the doors open at 10am.
    07-08-2010 08:05 AM
  10. homeylarry's Avatar
    i thought i was SOL BUT there are only 10 people ahead of me on the list. i'm seriously considering just going to Best Buy since they seem to know whats going on
    07-08-2010 08:24 AM
  11. Sangiovese's Avatar
    My VSW store did not know anything about any list. They just said they will open 1 hour early on 7/15 and it's first come first served. I will probably just call in my order early AM and wait for the next-day delivery.
    07-08-2010 01:45 PM
  12. homeylarry's Avatar
    my guess is that its up to the manager of the store how to handle it
    07-08-2010 01:55 PM
  13. smoke_show's Avatar
    My VSW store did not know anything about any list. They just said they will open 1 hour early on 7/15 and it's first come first served. I will probably just call in my order early AM and wait for the next-day delivery.
    This thread is really in reference to purchasing the Droid X through Best Buy with a preorder. Not purchasing through Big Red
    07-08-2010 02:10 PM
  14. Itlan#AC's Avatar
    From reading all the various takes and my own experience it seems like its up to each store. Verizon as a company isn't pushing any specific process. If your store VZ wants to maintain a list and hold one for you, if their list is just to notify you how many they are getting, if their list is to hold one and setup an appt for you to come get it, if they have a list, appt and midnight launch, really just seems like each store is up to do what they think is best. I'm sure some, probably most, wont do anything and just open the door.

    I guess all you can do is call and ask, what their doing and what you can do to ensure you get one and plan accordingly. Doesn't seem to be any corporate process being rolled out.

    "This thread is really in reference to purchasing the Droid X through Best Buy with a preorder."

    Re-read post #1 he specifically says I walked into a Verizon store, this is about VZ not BB
    07-08-2010 02:42 PM
  15. condr67's Avatar
    From what I understand, Best Buy was the only store taking deposits. Verizon was not taking preorders for the phone because of the nonsense that happened with the Incredible. Basically you give Best Buy 50.00, they issue you a gift card for that amount that you can apply towards the balance of your phone. I filled out a form holding one phone when they come in. No preorder but I will (hopefully) have a phone waiting for me on the 15th. They said they will call me to set up an appointment to pick up my phone.
    07-09-2010 06:43 AM
  16. homeylarry's Avatar
    They said they will call me to set up an appointment to pick up my phone.
    this is what i think Verizon is doing, i've investigated further and it appears they were told to act like its kind of a mysterious launch day (at least in that store) the appointment system is in place because the managers/CSRs got together and said they don't want to put up with the huge rush so they can hopefully spread it out over the day. it also makes it so i dont have to get there early and miss work
    07-09-2010 09:12 AM
  17. mnor's Avatar
    Went to my local VZW store (small...located in a miniMall). Asked about getting a DX on release date. The CSR told me all I had to do is leave a $100 deposit to hold one for me. Was told they would call me when it arrived.
    07-09-2010 12:47 PM
  18. rion_j's Avatar
    Went to my local VZW store (small...located in a miniMall). Asked about getting a DX on release date. The CSR told me all I had to do is leave a $100 deposit to hold one for me. Was told they would call me when it arrived.
    interesting.....that's the first i've heard a store doing this. i wonder if more will fall in line with this.
    07-09-2010 12:58 PM
  19. Oj467's Avatar
    Just talked the guy at my VZW store for the third time since last week about the X release.

    He again said there would be no problem getting 2 X's on release day and that in fact - he'd set 2 aside for me - and to just come in and get them on the 15th. He took my name and said he'd be sure 2 X's and 2 Convoys (for my dad and mother in law) would be waiting.

    I'll report back my elation (or frustration) on the 15th.
    07-09-2010 01:28 PM
  20. liquidhonesty's Avatar
    Just talked the guy at my VZW store for the third time since last week about the X release.

    He again said there would be no problem getting 2 X's on release day and that in fact - he'd set 2 aside for me - and to just come in and get them on the 15th. He took my name and said he'd be sure 2 X's and 2 Convoys (for my dad and mother in law) would be waiting.

    I'll report back my elation (or frustration) on the 15th.
    Same for me...I'm 1st and 2nd on the list at BB here, but I went to Verizon as well and they are supposed to "set two aside" for me on the 15th. We shall see....
    07-09-2010 01:50 PM
  21. ceriem's Avatar
    Went to my local VZW store (small...located in a miniMall). Asked about getting a DX on release date. The CSR told me all I had to do is leave a $100 deposit to hold one for me. Was told they would call me when it arrived.
    Sounds like you may not be seeing that $100 again. Lol, jk that's really cool actually. I'm going early next week to see if a tore can do something like that for me/
    07-09-2010 01:50 PM
  22. diableri's Avatar
    I went in about a month ago looking around at good web browser phone options as I've been on a berry for a while. I explained that my main concern was a nice portable browser and that I would likely never use it as an actual phone since my BB is mandatory for work.

    She showed me the incredible but warned me that they were very hard to get hold of and might be several weeks of a wait. Then she looked like she thought of something and said, "you need to put this off a month; can you wait?". I said sure and last week she called and said, "Can you come see me on the 15th and if so, what time?" and again, I said sure. She said she would have the perfect phone for me and that she was sure I'd be happy with it. Said it was called the Droid X and that I should look it up.

    That's generally why I don't order online. For all the bad rap VZW gets, that's the kind of service I've had for years and years. She could have just taken my money for an incredible and been done with me in 15 minutes but she both knew about the phone coming out AND knew it would fit me better (I was hoping for a larger screen than the Incredible) so she followed up and will get my sale. She'll also get my BB upgrade in about six months when I look for a BB OS 6 device.

    Just thought I'd share my DX Appointment story.
    07-10-2010 01:20 AM
  23. brackett5's Avatar
    I was told I could come in and place an order with them and it would arrive on the 16th for sure.
    07-10-2010 10:24 AM
  24. ShanMan's Avatar
    I spoke to a BB moblie rep on the phone earlier this week and she told me then that BB would be calling with appointment times this week. I hadn't gotten a call and was in the store today and thought I'd stop by and ask about it. She told me that they hadn't made any calls and that the phones wouldn't be in until the 15th and that was when they would start making calls. Just thought I'd share what I was told... Anyone gotten a apt. time confirmation call from BB?
    07-10-2010 06:32 PM
  25. doctorlove316's Avatar
    I spoke to a BB moblie rep on the phone earlier this week and she told me then that BB would be calling with appointment times this week. I hadn't gotten a call and was in the store today and thought I'd stop by and ask about it. She told me that they hadn't made any calls and that the phones wouldn't be in until the 15th and that was when they would start making calls. Just thought I'd share what I was told... Anyone gotten a apt. time confirmation call from BB?
    Just a heads up, I saw on BB's forums that someone had a similar question and one of the employees and one of the mods both responded with the same answer. That is that the stores typically start calling when they receive confirmation of how much inventory they'll be getting which is usually a day or two before launch.

    I had this same question too.

    So glad I was the #1 pre-order at my local BB.
    07-10-2010 07:23 PM
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