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  1. Thread Author  Thread Author    #1  
    milo12's Avatar

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    Default Need help connecting to computer

    I am using the supplied charger cable. I have Windows 7, Dell XPS 1645 latop.

    When I plug the phone to my computer nothing happens. I have waited for hours and nothing. Others have said a window pops up asking to load the drivers. I Googled for drivers and found motorola droid x 64 bit drivers. I installed those, restarted the computer, and still no change.

    I know the connection is being made because when I plug the usb cable into the computer the phone wakes up from sleep. But no charge indication shows on the phone and no sign of a connection on the computer.

    Help please, what can I do?
  2. #2  
    jdbower's Avatar

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    If it's not charging, it sounds like the cable may not be fully connecting. I would try plugging the cable directly into the computer (NOT into a hub) and if that doesn't work, try another cable.

    Also check to see if you have any new drives or devices when it's plugged in. If you drag down the USB icon in the top of the screen you can change it to whatever mode you want. Personally, I just use Mass Storage or Charge Only modes.
    Galaxy Nexus (VZW)
    Motorola Droid X (WiFi)/Motorola Droid 2 Global (VZW)
    Motorola 9505A (Iridium)/HP Zeen (WiFi)
  3. Thread Author  Thread Author    #3  
    milo12's Avatar

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    I have tried 3 different cables and no change. The phone charges connected to the AC charger just fine so I figure the cable and connector are ok.

    I am plugged directly into the computer. The computer doesn't show any indication of a device connected. I'm not sure what USB icon you are referring to. If it is a phone thing it is not there.
  4. #4  
  5. #5  

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    Yep, mine is doing the same thing. This is the first time today I have been able to get a connection on the computer. This time I noticed some thing when I plugged the phone in, right as it was where I thought it was in all the way, I heard and felt it go just a fraction of an inch farther. I thought it was strange too because it was definitely getting power but nothing was happening. I'll let you know the next time I plug it in to my computer.
  6. #6  
    jdbower's Avatar

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    Sorry, under Ubuntu Lucid-64 it just works fine - wish I could help more.
    Galaxy Nexus (VZW)
    Motorola Droid X (WiFi)/Motorola Droid 2 Global (VZW)
    Motorola 9505A (Iridium)/HP Zeen (WiFi)
  7. #7  

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    Quote Originally Posted by Tifoso View Post

    I have downloaded the drivers twice and uninstalled and reinstalled several times and still get the phone not recognizing the computer all of the time.:o
  8. Thread Author  Thread Author    #8  
    milo12's Avatar

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    Thanks for the link. I had already installed those drivers and it didn't help. I reinstalled them anyway but it made no improvement.
  9. #9  
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    my drivers r all installed and computer recogizes da fone but only option I have is removable storage
  10. #10  
    Kupe's Avatar

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    Quote Originally Posted by milo12 View Post
    I am using the supplied charger cable. I have Windows 7, Dell XPS 1645 latop.

    When I plug the phone to my computer nothing happens. I have waited for hours and nothing. Others have said a window pops up asking to load the drivers. I Googled for drivers and found motorola droid x 64 bit drivers. I installed those, restarted the computer, and still no change.

    I know the connection is being made because when I plug the usb cable into the computer the phone wakes up from sleep. But no charge indication shows on the phone and no sign of a connection on the computer.

    Help please, what can I do?
    On your Droid's alert panel at the top of the screen, you should see a little USB symbol on it after you plug in the Droid. Pull down the alert panel and select the USB alert. You will be offered 4 choices, one of which is to treat the USB connection like a flash memory drive. Until you make this selection, every time you connect your device to a computer it will default to the Charging Only selection.
  11. #11  
    MolecularGraph's Avatar

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    put it in USB mass storage, thats how i use it, works easiest.
    Kyocera Strobe> Motorola Razor> Motorola Q> Blackberry Curve> Droid X> Fascinate

    My father got my Droid X, my stepmother has a Droid 2, and I'm using a rooted Fascinate, swapping out lots of roms.
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  12. #12  

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    Did you try the 32bit instead of 64? That's whut I had to do with my dell with windows Z
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    Quote Originally Posted by MolecularGraph View Post
    put it in USB mass storage, thats how i use it, works easiest.
    Yeah. That setting. What MolecularGraph said.
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    MolecularGraph's Avatar

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    Quote Originally Posted by Kupe View Post
    Yeah. That setting. What MolecularGraph said.
    Yeah, that setting that I said!
    Kyocera Strobe> Motorola Razor> Motorola Q> Blackberry Curve> Droid X> Fascinate

    My father got my Droid X, my stepmother has a Droid 2, and I'm using a rooted Fascinate, swapping out lots of roms.
  15. Thread Author  Thread Author    #15  
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    I can not load the 32 bit version. When I try the installer says I must use 64 bit version and ends the install. So I reinstalled the 64 bit and no improvement.

    The is no USB icon in the notification bar. Like I said when I connect the USB cable from laptop to X , other than waking up from sleep, NOTHING happens. No usb notification on phone and absolutely nothing on the laptop.

    Very frustrating I am stumped.
  16. #16  

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    did you ever figure the answer to this......

    my phone is doign the same thing now. I don't get anything to happen when I plug into the PC via USB. the cable works fine for charging when connected to the usb/wall charger. I have tried 2 different pcs and 2 different cables.

    last week, the phone connected to my office pc.........this week, nothing. NO USB icon on phone, nothing!

    anybody have any advice?

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