12-24-2012 09:51 PM
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  1. baxterlf's Avatar
    My 1 day old X has started randomly rebooting continuously. There is maybe a 10 second lag between reboots. Even does this in safe mode. I was not using the phone when this started. Pulling the battery will stop it but if you power it back up it starts again. Guess I'm returning this junk.
    07-17-2010 06:11 PM
  2. TechNut79's Avatar
    Mine did a random reboot last night for no reason at all. Kinda scared me as I was doing something and then WHAM......reboot/restart. Once it restarted, everything looked fine. Not sure what caused it.
    07-17-2010 06:29 PM
  3. mflynn's Avatar
    If its rebooting continuously then that's probably a problem. My DX has not spontaneously rebooted at all. Yeah, I guess you can chalk up one random reboot as a bug in the OS. Having it do it continually, well then there's a hardware defect
    07-17-2010 06:39 PM
  4. baxterlf's Avatar
    That's what I figured since it won't stop. Guess I was the lucky one to get the defective X. Now I have to wait for them to ship me a new one since the stores in Memphis are sold out. VZW even made me pay for the new one to be refunded once I return the broken one. Great customer service there.
    07-17-2010 07:13 PM
  5. gafly's Avatar
    That's what I figured since it won't stop. Guess I was the lucky one to get the defective X. Now I have to wait for them to ship me a new one since the stores in Memphis are sold out. VZW even made me pay for the new one to be refunded once I return the broken one. Great customer service there.
    Are you young and new to Verizon? They probably did that because of a "credit" issue ...as in they don't know if they can trust you yet due to having a very short account history. That's my guess at least.
    07-17-2010 07:40 PM
  6. baxterlf's Avatar
    No, we have been with them for 10 years so that was not the issue. Maybe I should have insisted on a supervisor but my husband was trying to deal with it before going to work and time was limited to argue with them.
    07-17-2010 08:10 PM
  7. Ms Charli's Avatar
    I've had a few reboot randomly too! hope it's nothing serious!
    07-17-2010 09:04 PM
  8. Stang04GT's Avatar
    Mine has been great no random reboots at al
    07-17-2010 11:02 PM
  9. andron's Avatar
    Mine has randomly rebooted about 10 times, twice today while using navigation to get around in an unfamiliar area. Not good.
    07-17-2010 11:04 PM
  10. MolecularGraph's Avatar
    Mine has rebooted a couple times, once the screen came back negative... like colors, blacks were white and such, scared me to death, but i rebooted it and it hasnt done it since... i think i was doing to much at once and it freaked
    07-17-2010 11:15 PM
  11. derpudel's Avatar
    Wonder if this is something the update coming on Monday might correct?
    07-17-2010 11:43 PM
  12. Jerry Hildenbrand's Avatar
    Cory (our admin Cory) is in contact with Moto about stuff like this. I'll make sure he sees this thread.
    derpudel likes this.
    07-17-2010 11:52 PM
  13. kroman1107's Avatar
    Yea mine rebooted once yesterday.hmmmmmmmm maybe that ota coming out should take care of that bug.
    07-18-2010 08:11 AM
  14. brandonx1000's Avatar
    mine rebooted within the first 15 minutes of using it, but i was installing a ton of apps very quickly, listening to music, and i opened the browser

    no issues since
    07-18-2010 08:15 AM
  15. baxterlf's Avatar
    Lots of random reboots going on but I'm apparently the only one special enough to have it happen in 10 second intervals. Lucky me.
    07-18-2010 12:47 PM
  16. Cory Streater's Avatar
    Added to the known issues section of the FAQ.
    07-18-2010 12:50 PM
  17. tntdroid's Avatar
    Mine did not reboot but did freeze up today and when i pushed the lock button it went black. no buttons would get the screen back on. Holding the power button did nothing so I had to pull out the old BB tricks and yank the battery. No problems since.
    07-18-2010 02:19 PM
  18. Clemsonpablo's Avatar
    Mine has rebooted a couple times after apps froze up.
    07-19-2010 09:55 PM
  19. largeselection's Avatar
    Thankfully no reboots at all for me. Its been really stable.
    07-19-2010 10:03 PM
  20. baxterlf's Avatar
    My husband was able to squeeze in a factory reset between reboots and got it back running for a bit. I'm still trading it in for a new one once they are back in stock.
    07-19-2010 10:05 PM
  21. ripcity00's Avatar
    Mine did not reboot but did freeze up today and when i pushed the lock button it went black. no buttons would get the screen back on. Holding the power button did nothing so I had to pull out the old BB tricks and yank the battery. No problems since.
    Mine hasn't rebooted but froze up for the first time today and is la ggy now.was able to restart the phone instead of pulling the battery. Seems like either problem with a new application or memory.
    07-19-2010 10:53 PM
  22. Bleezy's Avatar
    This is really disappointing to hear. My only friend with a Droid X I know of is having the same issue. His auto-reboots 2x a day. He says its because the memory gets too low so it reboots.

    I guess there really isnt a such a thing as a stable OS.
    07-27-2010 06:43 PM
  23. baxterlf's Avatar
    Got my replacement and have not had any reboot issues since. Much more stable.
    07-28-2010 10:20 AM
  24. droidX1991's Avatar
    Got my replacement and have not had any reboot issues since. Much more stable.
    Called verizon about this issue, and theyre sending me a new one =D
    07-28-2010 11:58 AM
  25. SPDougie's Avatar
    My first Droid X completely crapped the bed and wouldn't boot past the red eye. Got my replacement today and had reboot issues since I turned it on. Seems that when the screen turns off my phone will randomly reboot at least 90% of the time. When I leave the screen on there is no issue. This seems a lot worse than any of the random rebooting issues I had seen before. Has anyone seen something like this? Guessing I'm going to have to head back to Verizon tomorrow for phone number 3.
    03-31-2011 12:17 AM
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