I did an ESN change last night that resulted in a hard reset. This was my third hard reset in the 5 days. The first two were because the screen frequently stopped responding for 3 to 15 seconds.
This time it started doing it after a fresh hard reset. I called Verizon and told the tech support guy it can't be related to anything I downloaded and installed because I haven't downloaded and installed anything yet.
He told me they got an official notice about the problem around the first of the week. The problem with the screen locking up was traced to batches of defective phones sent to Verizon by Motorola.
The tech guy assured me Motorola fixed the problem and the replacement phone they will send me on Friday will not have the screen problem.
This time it started doing it after a fresh hard reset. I called Verizon and told the tech support guy it can't be related to anything I downloaded and installed because I haven't downloaded and installed anything yet.
He told me they got an official notice about the problem around the first of the week. The problem with the screen locking up was traced to batches of defective phones sent to Verizon by Motorola.
The tech guy assured me Motorola fixed the problem and the replacement phone they will send me on Friday will not have the screen problem.