My Droid X randomly "restarts" itself
My X seems to have an issue, where it randomly restarts periodically. I have not noticed a pattern to it. At times it will be just sitting on the seat beside me, as I'm driving down the road, and it will just restart. Anyone else seeing this?
- 08-23-2010, 10:15 AM #2
- 08-23-2010, 10:19 AM #3
Mine was restarting, and eventually got stuck in a loop where it would boot, and ten seconds later restart itself again. I did a factory reset just to get it up and running, and was going to return the phone, but since then it's worked smoothly and hasn't rebooted once. I'd recommend starting with a factory reset. It sucks, but it did seem to fix my issues.
- 08-23-2010, 10:20 AM #4
- 08-23-2010, 10:45 AM #6
- 08-23-2010, 12:35 PM #7
- 08-23-2010, 01:12 PM #8
- 08-23-2010, 04:36 PM #9
- 08-23-2010, 04:41 PM #10
- 08-23-2010, 04:45 PM #11
- 08-23-2010, 05:59 PM #12
I just spoke with a Verizon customer support woman. She suggested that the only solution that they have available to them, at this time, is to just replace the phone. I ask her if, in her experience, this is fixing the problem, and she said that she does not know. She had not personally talked to anyone who had been shipped a replacement, and was still having the problem. So....my replacement will be here in 3 days. Hopefully it will solve the problem.
- 08-25-2010, 03:46 PM #14
I can't seem to figure it out ... just had my 2nd reboot today (that I noticed). Both times the phone is just hanging out in the media dock. No action going on and boom... reboot.
Luckily, I have only had the phone reboot once while I was actually using it/doing something.. but I see it happen all the time.
- 08-25-2010, 03:53 PM #15
- 08-25-2010, 04:08 PM #16
- 138 Posts
Re: My Droid X randomly "restarts" itself
I had the random reboot problem about once per day/ once every 2 days or so. Did a factory reset a week an a half ago, and haven't had a problem since. Try a factory reset before returning the phone. It's a pain to set everything up again, but it is worth it.
Sent from my DROIDX using Tapatalk
- 08-25-2010, 04:16 PM #17
- 08-26-2010, 12:56 AM #18
- 08-26-2010, 05:26 AM #19
- 259 Posts
yup 5 times with 1st DX once with my 2nd. it froze 3 times while switching from regular to land scape while texting/emailing with both phones. it rebooted once while using the fm radio. how do we get moto/vzw to pay attention to this? i can't even tell if my 2nd DX is new or used and it ticks me off because im a brand new customer who had a new phone for 2 weeks.
- 09-02-2010, 12:01 AM #20
I just had it happen to me for the first time. Earlier today the whole phone locked up while I was texting and it reset itself that time too.
I it persists I will do a reset.
By a factory reset you do mean settings, privacy and then factory data reset? Our is there a different type of reset?
- 09-02-2010, 12:36 AM #21
- 09-02-2010, 02:33 AM #22
- 09-02-2010, 01:43 PM #23
- 121 Posts
i had the same issues. I eventually exchanged my phone for another because my wife had the same model phone and hers didn't do this. I tried resetting to factory over and over again, and it helped for some time, but didn't end my misery. since the new phone, i've not had to do any resets (though it's rebooted twice in 2 weeks).
- 03-23-2011, 11:07 PM #24
- 03-23-2011, 11:49 PM #25